Hatem Heykal

• Lead DevOps team for Magento and Spryker e-commerce platforms.
• Implement CI/CD pipelines with GitLab for automated Docker deployments.
• Manage infrastructure using Terraform and Ansible for scalability.
• Monitor systems via Grafana, Prometheus, and New Relic.
• Support cloud-native practices and Kubernetes orchestration.
• Projects: Ceva, Alles Auto, Weinmann Schanz, Brews, Heidenhain, Bremicker, Holcim, Basler, Chromsystems, Uvex, Medi1one, Airwolf, Aboutwaves, Dalton, HD Plus.

• Designed and maintained Kubernetes clusters for running Java microservices in a distributed, scalable environment.
• Implemented and monitored observability using Grafana, Prometheus, ELK Stack (Elasticsearch, Logstash, and Kibana), and Kibana dashboards for performance insights and log analysis.
• Configured Hazelcast for distributed caching and optimized application performance.
• Integrated Helm for managing Kubernetes applications and automated Kubernetes resource deployment.
• Used Jaeger for distributed tracing to analyze microservices traffic and debugging issues effectively.
• Set up and maintained system monitoring using PRTG, ensuring uptime and system stability.
• Automated deployments and established CI/CD pipelines in GitLab for Java microservices.

• Assist with creating project resource estimates, metrics to track completion, defect reports, defect prevention, development efficiency, and quality
• Improving test frameworks to satisfy automation and reporting
• Perform tasks related to test planning, test creation, review, and execution using Microsoft Test Manager
• Work in parallel with other teams to develop the automated tests and incorporate them into the continuous integration pipeline
• Work with the Development and QA Teams to scale up test automation practices and provide robust releases.

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• Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
• Conducted research to evaluate systems design and process efficiency.
• Collaborated with developers on creating user-friendly interfaces that simplified complex workflows within custom-built solutions.

• Work cross-functionally in an Agile/Scrum environment alongside Development and Product Management to deliver high-quality solutions
• Work closely with developers and product owners to understand the full scope of features, perform extensive testing to ensure coverage and quality
• Work with other stakeholders to analyze potential problems during the design phase and before the first line of code is written.

• Responsible for designing testing scenarios for usability, function, integration, acceptance testing, conducting the testing, analyzing the results, and then submitting observations to the development team.