Heaven Chambers
Wilmington
Summary
Dynamic Medical Assistant with extensive experience at Saint Francis Family Medicine, excelling in patient care and clinical documentation. Proficient in phlebotomy and HIPAA compliance, I enhanced clinic efficiency and patient understanding of treatment plans. Committed to delivering exceptional customer service while ensuring accurate medical records management and vital sign monitoring.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Saint Francis Family Medicine
04.2024 - Current
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Delaware Pediatrics
04.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Medical Assistant
Delcastle Technical High School
1417 Newport Rd Wilmington, DE 1980405-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- Immunization administration
- Appointment setting
- First aid
- Medical supply inventory
- OB/GYN procedures
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Saint Francis Family Medicine
04.2024 - Current
Medical Assistant
Delaware Pediatrics
04.2022 - 09.2023
Medical Assistant
Delcastle Technical High School
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