Hector Brooks

• Performed program management technical work and served as the installation expert that supported 12 independent HR military personnel programs, operations, and a myriad of functions
• Planned, directed and supervised lower level clerks and independently processed actions which involved recurring, routine and occasionally, unusual or complex procedural or substantial issues that involved the acquisition of computer-based systems, workspaces, personnel support, and office peripherals for two separate offices within a Military Human Resources organization
• Responsible for the accountability of hand-receipted equipment and supplies valued in excess of $500k
• Supervised an Army Reassignments Work Center (RAWC).

• Assisted in the supervision of 3 employees under the Personnel Services Section that assisted members of the community in their Reassignments needs
• Supported and led projects in new hardware installation for DEERS workstations
• Created and authored a MS Access Passports Database systematically tracking incoming, outgoing all passports transactions numbering in the thousands for a large military community
• Hard working leader performing all Human Resources Assistant (Military) duties for a military organization.

• Performed various duties involved in the handling, preparing, and maintaining of stock levels of grocery and produce items
• Assisted customers, operated an electronic checkout system, and ensured proper pricing and merchandising.

Supervised and responsible for all personnel actions for the only foward-deployed Special Forces Battalion in the European Theater. Preserves and enhances the organization's human resources by planning, implementing, and evaluating employee relations and applying human resources policies, plans, and practices.
• Demonstrated knowledge of overall mission, functions, organization, objectives, procedures and their relationship to the administrative support activities for Special Forces and other major Army units
• Knowledge of pertinent laws, policies, procedures and regulations pertaining to Human Resource Management
• Application of qualitative analytic and evaluative methods and techniques to studies concerning the efficiency and effectiveness of program operations and substantive administrative support functions
• Organized and delivered briefings to command/supervisors to encourage understanding and acceptance of findings and recommendations
Assists Commander's and Senior Non-Commissioned Officers with training and functional guidance on Casualty Operations, providing further assistance with respect to Garrison over-watch during normal and unscheduled duty hours.
• Comprehensive oral communication skills and analytic writing skills
• Knowledge of a variety of data management systems including Electronic Military Personnel Office (eMILPO), Enlisted Distribution and Assignment System (EDAS), Electronic Total Officer Personnel Management Information System (eTOPMIS), Interactive Personnel Electronic Records Management System (IPERMS), Deployed Theater Accountability System (DTAS), Common Operating Picture Synchronizer (COPS), Interactive Web Response System (IWRS)
• Performed complete review of military personnel records on several legacy Army Personnel Systems to ensure accuracy and reported discrepancies effectively reducing man-hours by 60%
• Provided sound guidance and assistance on In/ Out-Processing transactions relating to military personnel records/personnel actions/documents related to in-processing and out-processing of officer and enlisted Soldiers
• Controlled and maintained 7 database programs that stored thousands of private personnel records
• Maintained Human Resources staff by recruiting, selecting, orienting and educating employees
• Maintained management guidelines by updating, and recommending human resources policies and procedures that increased efficiency by 40%
• Orchestrated countless Soldier Readiness Program initiatives supporting hundreds of Soldiers prior to contingency operations world-wide informing Commanders and garrison support services offices through formal writing and telephonic methods
• Established guidelines from Army/Joint command policies for the processing of information on multiple electronic platforms to theater based commands on the performance of casualty operations (Garrison/Combat) using AR 600-8-1, AE Pamphlet 600-8-1, DTAS, eMILPO, and IPERMS
• Planned, coordinated and managed a $3M annual budget that supported military/civilian operations and maintenance of electronic database systems worldwide
• Prepared quality documentation and reports, which involved word processing, receipt/transmission of electronic mail, graphics and spreadsheets, by collecting, analyzing, and summarizing information and trends, including failed processes, personnel stability studies, corrective actions, and re-validations
• Knowledge of an all-inclusive body of military personnel rules, routines, and rules to perform a broad assortment of interrelated and/or non-standard human resources work related to position management and classification, recruitment and positioning, and management-employee relations and client help
• Analyzed violations of published guidance, administered disciplinary actions and investigated financial loss claims and equal opportunity grievances
• Completed human resources, operational requirements by scheduling and assigning employees; followed up on work results thus improving and streamlining personnel actions submission completion
• Supervised all employee benefits and evaluation programs, recommending plans to management; designed and conducted educational programs along these designs
• Directed the processes involved with the reception/transmission of electronic mail, graphics and spreadsheets by collecting, examining, and summarizing data and patterns

Hand-selected to provide critical personnel operational support to a Combined Special Operations Task Force comprising of no less than a 120-man military force under the direction and support of the International Security Assistance Force (ISAF), Special Operations Forces in a deployed, combat operational theater.

• Embedded within this support company of Special Forces Operators and a wide-array of other skill sets, carried out personnel operations using the vast spectrum of Human Resources Management and personnel accountability over 5 provinces of Afghanistan

• Utilized the Defense Theater Accountability System (DTAS) in providing feedback to local and Combatant Commanders tracking forces across Afghanistan detailing an accurate picture of operators used for targeting, integration and resupply efforts in support of the Global War on Terror (GWOT)

• Directly managed all efforts for Morale, Welfare and Recreation activities, Postal Operations, Care Package support from rear detachment, Movement Control Officer in Charge and Liaison for support elements from other Army commands

• Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
• Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.

Conducts formal interviews, screenings, testing with civilian personnel to obtain qualified applicants for employment. Advertises organization benefits through radio, TV and newspapers agencies. Presents formal briefings or exhibitions for civic, fraternal, and educational establishments.
• Interviewed civilians and discussed various goals to include security, personal aptitudes, training opportunities, career satisfaction and stability, advancement, prestige, and military life
• Evaluated applicants' occupational, educational, and psychological backdrop to determine program placement with specific individual appeal

• Shelled out the data aggregation of individuals and prepared forms for management, reconciliation and arranged for transportation, meals, and lodging for applicants when required

• Operated and maintained applicant tracking and candidate management systems.
• Collaborated with hiring managers to understand job requirements and expectations.
• Developed recruiting strategies to identify qualified candidates and build network.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Studied job descriptions and qualifications to determine applicant requirements.
• Advised managers on best practices to maintain compliance with applicable laws.
• Advertised job opportunities on social media platforms and job boards.
• Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
• Developed and implemented plans to improve recruitment process.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Emphasized job benefits and perks to applicants to improve organization's attractiveness.