Helia Parsarad
Hamburg
Summary
Experienced business professional skilled in streamlining processes and driving operational efficiency. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in workflow optimization, process mapping, and strategic planning. Known for reliability and fostering productive working environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Process Architect
Signal Iduna Group
Hamburg, Germany
11.2025 - Current
- Facilitated collaboration among diverse teams to uncover process inefficiencies, drive effective enhancements and ensure stakeholder alignment on process changes
- Analyzed existing workflows and developed business process models to enhance overall operational performance
- Evaluated current workflows to identify and recommend technology solutions for automation and optimization
Senior Consultant - IT-Project Manager
CGI Deutschland B.V & Co. KG
Hamburg
11.2023 - 10.2025
- Worked closely with stakeholders to identify business needs
- Developed end-to-end project technical concepts using client systems, business processes, and teams to propose innovative solutions
- Collaborated with cross-functional teams to achieve goals
Lead Consultant - Process Manager / Requirements Engineer
CGI Deutschland B.V & Co. KG
Hamburg
11.2021 - 10.2023
- Maintained stakeholder relationships and communications to translate business objectives
- Implemented technical solutions to support sales and production stages
- Identified areas for improvement and established processes to address concerns
Junior Consultant - Business Analyst / Process Manager
CGI Deutschland B.V & Co. KG
Hamburg
10.2018 - 10.2021
- Assessed the needs of the production department and delegated tasks to optimize overall workflow
- Efficiently identified and addressed customer needs
- Developed automated landline services and processes for business customers
Sales Advisor
H&M Hennes & Mauritz AB
Bremen
06.2018 - 08.2018
Sales Advisor
H&M Hennes & Mauritz AB
Goslar
10.2017 - 12.2017
Barkeeper
Anno Tobak
Clausthal-Zellerfeld, Germany
05.2014 - 04.2016
Census commissioner
Statistical Center of Iran
Teheran
10.2011 - 11.2011
Education
Master of Science - Wirtschaftsinformatik/IT-Management
Nordakademie Hochschule der Wirtschaft
Hamburg09.2021
Bachelor of Science - Computer Science
Technische Universität Clausthal
Clausthal-Zellerfeld09.2019
C1 - German certification
Volkshochschule
Clausthal-Zellerfeld10.2012
Vordiplom - Computer Science
Islamische Azad Universität
Teheran02.2011
High School - undefined
Ministry of Foreign Affairs
Teheran06.2008
Skills
- Innovation and creativity
- Business analysis
- Effective problem resolution
- Attention to detail
- Teamwork and collaboration
- Microsoft Office, Adonis, Camunda, Drawio, Signavio, SAFe, Scrum, Kanban, Confluence, Jira HiveXray, Miro, Uffective, FIS, ETop, WebOM, Remedy, Postman, HTML, Python, Django, Java, Spring Boot, CSS
Soft Skills:
Technical Skills:
Certification
- Certified SAFe 6 Product Owner/Product Manager
- Process modeling with BPMN
- Professional Scrum Master I
- IREB Certified Professional for Requirements Engineering
- ITIL Foundation Certificate in IT Service Management
- Java Bootcamp
- SAP/ERP
Languages
German
Persian
English
Hobbies
- Travel and cultural exploration
- Aviation enthusiasm
- Travel and lifestyle photography
- Swimming & Skiing
- Wellness activities
- Social Media content creation
Timeline
Business Process Architect
Signal Iduna Group
11.2025 - Current
Senior Consultant - IT-Project Manager
CGI Deutschland B.V & Co. KG
11.2023 - 10.2025
Lead Consultant - Process Manager / Requirements Engineer
CGI Deutschland B.V & Co. KG
11.2021 - 10.2023
Junior Consultant - Business Analyst / Process Manager
CGI Deutschland B.V & Co. KG
10.2018 - 10.2021
Sales Advisor
H&M Hennes & Mauritz AB
06.2018 - 08.2018
Sales Advisor
H&M Hennes & Mauritz AB
10.2017 - 12.2017
Barkeeper
Anno Tobak
05.2014 - 04.2016
Census commissioner
Statistical Center of Iran
10.2011 - 11.2011
Bachelor of Science - Computer Science
Technische Universität Clausthal
C1 - German certification
Volkshochschule
Vordiplom - Computer Science
Islamische Azad Universität
High School - undefined
Ministry of Foreign Affairs
Master of Science - Wirtschaftsinformatik/IT-Management
Nordakademie Hochschule der Wirtschaft