Henry Overall
Norwich,Norfolk
Summary
Organised, independent worker known for excellent communication and teamwork skills. Knowledgeable about customer service with keen eye for detail and positive attitude. Ready to use and develop problem-solving, time management, and multitasking skills in any role and able to learn new tasks quickly and effectively. Proficient in Microsoft Office, with strong communication and team collaboration skills.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Work Experience Placement
Birketts LLP
2023.03
- Attended meetings across multiple departments including pitches and proposals, PR and communications, and CRM/data management, gaining insight into how a law firm operates
- Gained exposure to bookkeeping and management accounts, developing an understanding of financial processes within a professional services environment
- Interviewed a trainee solicitor to understand career progression within the legal profession
Waiter
Complete & Utter Brasteds Event Design & Catering
Norwich, Norfolk
2026.05 - Current
- Managed table settings for optimal dining experience.
- Maintained knowledge of menu items, leading to accurate order taking.
- Explained dish components clearly to inform customers' decisions.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Delivered excellent customer service through friendly and polite interaction.
Finance T-Level Placement
Norfolk County Council
2025.02 - 2026.02
- Transferred data from enterprise systems into a cloud-based SharePoint environment, supporting secure data management in line with GDPR requirements
- Compiled and structured payment plans for individuals with council tax arrears, contributing to effective debt recovery processes
- Assisted in the review of overpayments and underpayments to current and former employees, supporting accurate financial records and liability tracking
- Gained experience across credit control and client services teams, developing an understanding of finance operations within a large organisation
Administrator (Part-Time)
Norfolk County Council
2025.08 - 2025.09
- Invited to return following placement performance and departmental recognition
- Transferred files onto new internal systems and supported updates to internal policies, including the use of AI tools
- Checked terms and conditions of services and worked across multiple finance teams
Data Input Clerk (Part-Time alongside T-Level studies)
Birketts LLP
2025.04 - 2025.08
- Supported the Data Team in cleansing and validating client records, ensuring accuracy of employer information across the CRM system
- Contributed to improved targeting of marketing and business development activity by ensuring data was reliable and up to date
- Helped identify changes in client and intermediary relationships, supporting awareness of potential risks and opportunities
Education
T-Level - Management and Administration
Thorpe St Andrew School and Sixth Form
2024.09 - 2026.05
8 GCSEs including - Maths and English
Notre Dame High School
Norwich 2019.01 - 2024.01
Skills
- Data Management and Data Accuracy
- Credit Control and Payment Scheduling
- Microsoft Excel and Data Handling
- Communication and Team Collaboration
- Organisation and Attention to Detail
Referees
- Laura, Shumiloff, Business Development & Marketing Director, laura-shumiloff@birketts.co.uk, Birketts LLP
- Rachel, Clarke, Head of Business and Economics, rclarke@tsa-edu.uk, Thorpe St Andrew
- Rebecca, Dale, Projects and Digitisation Manager, rebecca.dale@norfolk.gov.u, Norfolk County Council
Interests and Additional Experience
Qualified cricket umpire, responsible for making independent decisions under pressure and managing challenging on-field situations, Represented Norfolk County Cricket (U13–U16) and currently play for Swardeston Cricket Club, demonstrating commitment and performance in a competitive environment, Manage a small vintage clothing reselling project, sourcing and selling items online, Volunteer at Oxfam retail shop in Norwich, supporting day-to-day operations and customer service, Active member of Dunston Hall Golf Club, regularly competing in club competitions
Timeline
Waiter
Complete & Utter Brasteds Event Design & Catering
2026.05 - Current
Administrator (Part-Time)
Norfolk County Council
2025.08 - 2025.09
Data Input Clerk (Part-Time alongside T-Level studies)
Birketts LLP
2025.04 - 2025.08
Finance T-Level Placement
Norfolk County Council
2025.02 - 2026.02
T-Level - Management and Administration
Thorpe St Andrew School and Sixth Form
2024.09 - 2026.05
Work Experience Placement
Birketts LLP
2023.03
8 GCSEs including - Maths and English
Notre Dame High School
2019.01 - 2024.01