Dynamic sales professional with extensive experience at Jarir Bookstore, excelling in sales strategies and visual merchandising. Proven ability to enhance brand awareness and drive customer engagement through effective public speaking. Recognized for achieving sales targets and implementing innovative merchandising solutions, contributing to overall store success.
. Provide customers with essential product information, as well as offer them a
demonstration of product features.
. Direct or escort customers to appropriate aisles or store sections where they can
find choices products.
. Provide solutions or replies to address customers problems or inquires
. Oversee the tagging of products to ensure correct prices are reflected
. Provide customers with after-sales services and warranty agreements
. Monitor displayed products to facilitate replenishment of emptying shelves
. Oversee the upkeep, maintenance, and general cleanliness of a store and its
premises
. Evaluate stock inventory to determine the need for new shipments or product order
. Receive new shipments and ensure proper storage of excess stock
. Handle cases of product return, refund, or exchange
. Maintain an up-to-date knowledge of store products and services in order to
effectively conduct sales
. Upselling and cross-selling in order to increase sales and maximize company profits.
. Keep a watchful eye for shoplifters and pilferers to minimize the risk of theft
. Work closely with retail sales managers to ensure sales targets are achieved.
. Implementing a visual merchandising strategy
. Sourcing props and materials for displays
. Installing merchandising displays
. Researching trends and developing a strategy
. Greeting customers who enter the shop.
. Be involved in stock control and management.
. Assisting shoppers to find the goods and products they are looking for.
. Being responsible for processing cash and card payments.
. Stocking shelves with merchandise.
. Services existing accounts, obtains orders, and establishes new accounts by planning
and organizing daily work schedule to call on existing or potential sales outlets and other
trade factors.
. Adjusts content of sales presentations by studying the type of sales outlet or trade
factor.
. Focuses sales efforts by studying existing and potential volume of dealers.
. Submits orders by referring to price lists and product literature.
. Keeps management informed by submitting activity and results reports, such as daily
call reports, weekly work plans, and monthly and annual territory analyses.
. Monitors competition by gathering current marketplace information on pricing,
new products, delivery schedules, merchandising techniques, etc.
. Provides historical records by maintaining records on area and customer sales.
. Contributes to team effort by accomplishing related results as needed.
. Keeping the store tidy and clean, this includes hovering and mopping.
. Responsible dealing with customer complaints.
. Working within established guidelines, particularly with brands.
. Attaching price tags to merchandise on the shop floor.
. Clean display cases, shelves, and aisles.
. Itemize and total customer merchandise selection at checkout counter, using cash
register, and accept cash or charge card for purchases.
. Pack customer purchases in bags or cartons.
. Requisition merchandise from supplier based on available space, merchandise on hand,
customer demand, or advertised specials.
. Stamp, attach, or change price tags on merchandise, referring to price list.
. Transport packages to customer's vehicles.
. Cut lumber, screening, glass, and related materials to size requested by customer.
. Focuses sales efforts by studying existing and potential volume of dealers.
. Submits orders by referring to price lists and product literature.
. Keeps management informed by submitting activity and results reports, such as daily
call reports, weekly work plans, and monthly and annual territory analyses.
. Monitors competition by gathering current marketplace information on pricing,
products, new products, delivery schedules, merchandising techniques, etc.
. Recommends changes in products, service, and policy by evaluating results and
competitive developments.
. Resolves customer complaints by investigating problems; developing solutions;
preparing reports; making recommendations to management.
. Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; participating in
professional societies.
. Serve the guests with the ordered food and beverages on time.
. Giving full attention to what the guests are ordering
. Service Oriented — actively looks for ways to help guests.
. Good Appearance and discipline.
. Ability to be active for a full shift
. Ability to carry heavy trays & food items in a neat and tidy manner
. Ability to read English and cross check the bill