Outdoor activities, Climbing, Yoga,
Hereen Ingwe
AVP: Collateral Management Single Role Contributor
Heppenheim an der Bergstrasse
Summary
Experienced professional with more than 10 years in collateral services, client onboarding, and project management. Demonstrated ability to implement operational efficiencies, digitize processes, and support strategic product rollouts. Skilled in cross-functional team leadership, stakeholder engagement, and regulatory compliance.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Single Role Contributor/Client Management
State Street Bank International GmbH
01.2025 - Current
- Responsible for end-to-end ownership of complex collateral processes, client implementation and regulatory compliance
- Proven ability to act as a single-point contributor, driving strategic initiatives, standardizing processes, and providing expert-level guidance across operational and technology teams.
- Adept at navigating ISDA/CSA frameworks, managing high-value client relationships, and ensuring full alignment with global margin regulations (e.g., UMR, EMIR).
- Act as escalation point for complex client issues, guiding resolution and ensuring SLA adherence.
- Champions process automation and documentation standardization
- Collaborate effectively across departments to achieve common goals while maintaining individual accountability
Lead – Collateral Onboarding EMEA
State Street Bank International GmbH
08.2023 - 12.2024
- Directed a team of 10 subject-matter experts responsible for onboarding and managing over 100 collateral clients across the EMEA region.
- Led the rollout of a standardized global onboarding framework across EMEA, North America, and APAC, improving consistency and scalability.
- Oversaw the implementation of innovative products such as Peer-to-Peer Repo and Triparty solutions, including operating model design and documentation (SOPs, BSDs).
- Coordinated the transition of operational functions to offshore centers in Krakow and India, maintaining process integrity and regulatory compliance.
- Served as the principal escalation point for ISDA CSA onboarding, ensuring timely issue resolution and client satisfaction.
Lead – Collateral Projects Team
State Street Bank International GmbH
05.2017 - 05.2022
- Directed a team of 5 project SMEs in successfully migrating middle and back-office clients to collateral management platform, ensuring seamless integration with internal platforms.
- Translated complex operational needs into clear business and functional requirements, guiding internal product development teams to deliver fit-for-purpose solutions.
- Led end-to-end implementation of UMR initial margin regulations in partnership with market participants including Acadia, Cassini, clearing brokers, and custodians.
- Designed and executed Triparty operating models and enhancing collateral processing efficiency.
- Championed the automation of legal onboarding workflows, collaborating with developers to digitize CSA processes and reduce manual touchpoints.
- Authored high-quality RFP responses, embedding compliance, risk, and audit frameworks to strengthen client confidence and win new mandates.
Team Lead / Business Analyst
State Street Bank International GmbH
05.2013 - 04.2017
- Developed comprehensive service delivery models and led the implementation of key regulatory initiatives, including EMIR variation margin.
- Oversaw the coordination of fund setups across multiple internal systems and external partners, ensuring seamless operational readiness.
- Collaborated with legal teams to draft and negotiate Service Level Agreements (SLAs), Business Solution Documents (BSDs), and collateral-related contracts.
- Served as the primary escalation contact for high-impact client issues, driving swift resolution and maintaining service excellence.
Econometrics Intern
Deutsche Bundesbank
09.2012 - 11.2012
- Developed an econometric model to estimate cross-border remittance flows from Germany to international destinations.
- Contributed to the formulation and rollout of policy recommendations in alignment with IMF guidelines.
Internships & Volunteer Roles
UNON, UN-Habitat, Catholic Church Projects
01.2008 - 01.2010
- Roles in research, health claims management, and youth education support.
Education
M.Sc. - International Economics & Public Policy
Johannes Gutenberg University of Mainz
01.2010 - 1 2013
B.Com. - Finance & Accounting
Catholic University of Eastern Africa
01.2004 - 1 2008
Skills
Core Competencies
- Project management expertise
- Client Onboarding & Engagement
- Business analysis
- Cross-functional team management
- Documentation (BSDs, SOPs, FSOMs)
- Stakeholder relationship management
- Risk & Audit Governance
Technical Skills
- Proficient in MS Office
- Proficient in Visio
- Experience with Stata software
Technical And Language Skills
MS Office, Visio, Stata,
Scholarships And Engagement
- KAAD Scholarship, 2011, 2013
- Rattansi Educational Trust, 2005, 2008
- Member: Bildung fördert Entwicklung e.V., youth empowerment
- Volunteer Educator, Catholic projects in Germany & Kenya
Personal Information
- Date of birth: 7th April 1984
- Nationality - German
Interests
Timeline
Single Role Contributor/Client Management
State Street Bank International GmbH
01.2025 - Current
Lead – Collateral Onboarding EMEA
State Street Bank International GmbH
08.2023 - 12.2024
Lead – Collateral Projects Team
State Street Bank International GmbH
05.2017 - 05.2022
Team Lead / Business Analyst
State Street Bank International GmbH
05.2013 - 04.2017
Econometrics Intern
Deutsche Bundesbank
09.2012 - 11.2012
M.Sc. - International Economics & Public Policy
Johannes Gutenberg University of Mainz
01.2010 - 1 2013
Internships & Volunteer Roles
UNON, UN-Habitat, Catholic Church Projects
01.2008 - 01.2010
B.Com. - Finance & Accounting
Catholic University of Eastern Africa
01.2004 - 1 2008
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