Hikari Kuchida
EU Business School Munich Student
Munich
Summary
Motivated and adaptable professional with extensive international experience, including 2.5 years of study in the United States and 3 years in Germany, fostering a broad perspective and strong intercultural understanding. Over four years of customer service expertise demonstrate a commitment to quick response times and exceptional customer satisfaction. Proven problem-solving skills are complemented by effective communication tailored to diverse audiences, alongside a continuous drive for team improvement. A background in competitive basketball since childhood has instilled perseverance and resilience, reinforcing a proactive and dedicated work ethic. In addition to English proficiency, I am currently studying German and Chinese to further enhance multilingual and cross-cultural communication skills. Dedicated to approaching every assigned task with full effort, unafraid of challenges or setbacks, and eager to grow into an immediate and valuable asset to any team.
Overview
5
5
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Server & Kitchen Staff
Japanese Restaurant Kushi-Tei Munich
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Developed and created new menu items, and promoted the restaurant's growth by producing, appearing in, filming, and editing promotional videos for social media.
- Trained new team members by providing guidance and maintaining effective communication.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Japanese pub staff member
SASAYA Holdings
07.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Pet Sitter
09.2020 - 06.2022
- Prepared food and water according to the pet owners' instructions.
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out and scooped litter trays, food, and water bowls to provide a clean environment for pets.
Clothing Sales assistant
UNIQLO
01.2021 - 04.2022
- One promotion in September of 2021.
- Increased sales by providing exceptional customer service and product knowledge to customers.
- Achieved high levels of customer satisfaction with personalized styling recommendations.
- Handled returns and exchanges efficiently, maintaining a positive relationship with customers.
Teacher's Assistant
09.2020 - 11.2021
- Promoted a positive learning environment by setting clear goals and maintaining open communication between students and the lead teacher.
- Sustained students' motivation by adapting communication and teaching methods to individual needs.
Education
Communication & Public Relations
EU Business School
08.2025
Associate of Arts - Sociology
Everett Community College
Everett, Washington09.2020
High School Diploma - undefined
Tezukayama High School
03.2018
Skills
Strong work ethic
Material preparation
Task prioritization
Hospitality service expertise
Effective team engagement
Computer skills
Strong ability to memorize menu items
Accurate bill calculation
Classroom management
Positive attitude
Effective communication
Active listening
Problem-solving
Certification
TOEIC 730
Timeline
TOEIC 730
04-2025
Server & Kitchen Staff
Japanese Restaurant Kushi-Tei Munich
03.2023 - Current
IELTS 5.0
04-2022
Japanese pub staff member
SASAYA Holdings
07.2021 - 08.2022
Japanese Driver's License
02-2021
Clothing Sales assistant
UNIQLO
01.2021 - 04.2022
Pet Sitter
09.2020 - 06.2022
Teacher's Assistant
09.2020 - 11.2021
Associate of Arts - Sociology
Everett Community College
High School Diploma - undefined
Tezukayama High School
Communication & Public Relations
EU Business School
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