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Associate Principal Engineer

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I was working as a Technical Support Engineer As the Technical Support Engineer At Wicresoft . I am directly responsible for support Microsoft clients. I oversee and manage Microsoft App Center clients and work at a high level to ensure client technical support satisfaction with an exceptionally high level of quality. I was a iOS Developer I have strong knowledge of mobile app development.Involved in analysis, design and development of the application requirements. Involved in designing wireframes and creating User Interface for the application for mobile devices IOS, iPhone, iPad. Used RESTFUL Web services in JSON to get the user account data from the server.

Flexible Technical Support Engineer with 10+ years of experience helping clients maintain smooth operations. Expertise in Windows/Linux systems and Cloud environments (AWS/Azure). Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Technically proficient Computer Science graduate with a strong background in IT systems, cloud computing, and web development with a passion for leveraging technology to solve complex problems.

Skilled interpreter with proven experience in simultaneous and consecutive interpretation. Demonstrated ability to bridge language and cultural barriers in fast-paced, high-stress environments. Strengths include strong fluency in English and French, Kinyarwanda, Kirundi, exceptional listening skills, and the ability to accurately convey complex ideas between languages. Previous roles have consistently resulted in improved communication for international clients and stakeholders.

Hongping Li

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Technical Support Engineer

Patent Examiner

Deputy Technical Manager

Senior Embedded Software Engineer

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Master of Engineering - Communication and Information Systems

Bachelor of Science - Optical Information Science and Technology

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Technical Support Engineer

Patent Examiner

Deputy Technical Manager

Senior Embedded Software Engineer

Master of Engineering - Communication and Information Systems

Bachelor of Science - Optical Information Science and Technology

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