Honorata Góralik

• Achieved sales targets within my area.

• Developed strategy and action plans at the regional level.

• Provided quality customer service including handling complaints.

• Recruited and built a two-level team of Advisors, sought talented candidates, and ensured their effective onboarding.

• Motivated the team, fostered engagement, and ensured excellent preparation for selling all products.

• Ensured effective communication within the team, informing them about goals, challenges, and plans, fostering an open feedback culture.

• Maintained the company's impeccable reputation in line with KNF regulations.

• Actively participated in local and company-wide projects and initiatives.

• Serviced customers in the areas of mortgage loans, personal loans, regular savings products, and insurance.

• Provided professional financial advice to clients, including analyzing their needs and financial situations.

• Prepared and presented financial proposals tailored to clients individual needs and preferences.

• Built long-term relationships with clients through high-quality service and professionalism.

• Monitored the financial market and product innovations to ensure clients received up-to-date knowledge and high-quality advice.

• Serviced customers in the areas of mortgage loans, personal loans, regular savings products, and insurance.

• Provided professional financial advice to clients, including analyzing their needs and financial situations.

• Prepared and presented financial proposals tailored to clients individual needs and preferences.

• Built long-term relationships with clients through high-quality service and professionalism.

• Monitored the financial market and product innovations to ensure clients received up-to-date knowledge and high-quality advice.

• Serviced customers in the bank branch, providing comprehensive assistance and advice on various financial products and services.

• Conducted cash transactions such as deposits and withdrawals.

• Provided information regarding banking products and services, including loans, bank accounts, deposits, and investments.

• Handled account openings and closures, as well as payment card services for customers.

• Resolved customer complaints and issues.

• Collaborated with other bank departments to ensure comprehensive customer service.

• Actively promoted banking products and services to increase customer loyalty and achieve sales targets.

• Worked in accordance with bank procedures and standards to ensure compliance with regulations and high-quality customer service.

• Serviced customers in the areas of mortgage loans, personal loans, regular savings products, and insurance.

• Provided professional financial advice to clients, including analyzing their needs and financial situations.

• Prepared and presented financial proposals tailored to clients individual needs and preferences.

• Built long-term relationships with clients through high-quality service and professionalism.

• Monitored the financial market and product innovations to ensure clients received up-to-date knowledge and high-quality advice.

• Serviced customers in the bank branch, providing comprehensive assistance and advice on various financial products and services.

• Conducted cash transactions such as deposits and withdrawals.

• Provided information regarding banking products and services, including loans, bank accounts, deposits, and investments.

• Handled account openings and closures, as well as payment card services for customers.

• Resolved customer complaints and issues.

• Collaborated with other bank departments to ensure comprehensive customer service.

• Actively promoted banking products and services to increase customer loyalty and achieve sales targets.

• Worked in accordance with bank procedures and standards to ensure compliance with regulations and high-quality customer service.