Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Hugo Anacleto

Summary

Dynamic operations leader with a proven track record at Amazon, excelling in training and mentoring teams to enhance performance. Skilled in project management and performance analysis, I successfully optimized inventory management and implemented safety protocols, fostering a secure and efficient work environment. Committed to driving business development and employee growth.

Overview

8
8
years of professional experience

Work History

Assistant Manager of Operations

Amazon
10.2017 - Current
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Optimized inventory management by closely monitoring stock levels and placing timely orders.

Lead Sales Associate

Verizon Wireless
03.2021 - 08.2023
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.

Education

No Degree - Clinical Psychology

Riverside Community College
4800 Magnolia Ave., Riverside, CA 92506
06-2028

Skills

  • Training and mentoring
  • Scheduling coordination
  • Business development
  • Performance analysis
  • Cost analysis and savings
  • Project management
  • Performance tracking
  • Staff training and development
  • New employee hiring

Languages

English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)

Additional Information

Amazon LGB8 Operations Manager- (Monica Luna) gonmonic@amazon.com

Verizon Manager- (April Cardenas) Aprilcardenas@outlook.com / company cell 951-255-3030

Timeline

Lead Sales Associate

Verizon Wireless
03.2021 - 08.2023

Assistant Manager of Operations

Amazon
10.2017 - Current

No Degree - Clinical Psychology

Riverside Community College

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Hugo Anacleto