Friendly and Compassionate person seeking a position who is willing to be taught more. Exceptional customer service skills, with a 4-year background, fulfilled various capacities of delivering a quality experience in preparing and providing what is asked of me.
Overview
4
4
years of professional experience
Work History
Samaritan
The King's Table
05.2020 - Current
Volunteered for and tackled new assignments and tasks to ease staff member burden
Reviewed activities regularly to identify opportunities for improvement
Utilized downtime to perform routine tasks, preventing service delays
Finished all tasks and job duties, adhering to deadlines to avoid delays
Assisted team members and managers with tasks to maintain productivity and meet project milestones.
Immigation Organizer
American Civil Liberties Union, ACLU
03.2024 - 06.2024
Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
Maintained clear communication channels between all parties involved in theevent planning process, ensuring timely updates and issue resolution.
Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees' experience.
In-School Coordinator (Counselor)
Pathways-2-Success
07.2023 - 11.2023
Partnered with director to create developmentally appropriate and education-focused care plans
Kept detailed program records and submitted completed mandated reports on-time to state agencies
Counseled students on academic, behavioral, and personal issues affecting school environment
Conferred with parents to discuss educational activities and students' behavioral or learning issues
Carried out educational standards and directives to meet academic goals
Answered questions and inquiries regarding services available to students
Completed rigorous social justice leadership training through Public Allies of DE AmeriCorps while volunteering with over 800 hours of service.
Driver
United Parcel Services, INC
11.2021 - 01.2022
Managed time and planned routes to meet consumer demands and provide customer satisfaction
Located and moved goods from warehouse to fill customer orders
Checked shipping documents for special requirements or conditions.
Education
No Degree - Medical Assisting
Harris School of Business
Wilmington, DE
08.2013
High School Diploma -
Christiana High School
Newark, DE
06.2012
Skills
Customer and Personal Service
English Language
Foreign Language (Haitian Creole and French)
Active Listening
Compassionate
Diverse
Equitable Leader
Inclusive
Trauma-Informed
Conflict Management
Professionalorganizations
Association Jeunesse En Flame (A.J.E.F.), 2006, Present
Senior Research & Engagement Coordinator at King's Online & King's Professional and Executive DevelopmentSenior Research & Engagement Coordinator at King's Online & King's Professional and Executive Development