hussein mortezai
Marand
Overview
23
23
years of professional experience
1
1
Certification
Summary
Dynamic educational manager with a proven track record at Ayandesazan, skilled in strategic planning and performance monitoring. Successfully enhanced team collaboration and implemented process improvements, resulting in increased customer satisfaction. Adept at conflict resolution and staff mentoring, fostering a culture of continuous development and innovation.
Work History
Educational manager, supervisor and tutor
Ayandesazan, Safir and Etebar institutes
Tehran, Tabriz and Marand
12.2002 - 12.2025
- Managed resource allocation to optimize team performance and meet project deadlines.
- Developed strategic plans to align departmental goals with organizational objectives.
- Fostered a collaborative environment to encourage innovation and teamwork among staff.
- Coordinated training programs to improve employee skills and knowledge retention.
- Implemented process improvements to streamline workflows and reduce operational bottlenecks.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Educational manager, supervisor and tutor
Ayandesazan, Safir and Etebar institutes
Tehran, Tabriz and Marand
12.2002 - 12.2025
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Skills
- Strategic planning
- Performance monitoring
- Process improvement
- Employee training
- Team coordination
- Conflict resolution
- Effective communication
- Problem solving
- Leadership development
- Staff mentoring
- Performance evaluation
- Team building
- Instructional leadership
- Staff development
- Crisis management
- Collaborative learning
- Interpersonal communication
- Organizational leadership
- Analytical skills
- Teamwork and collaboration
- Active listening
- Strong work ethic
- Communication skills
- Team collaboration
- Data analysis
- Student relations
- Curriculum development
- Problem-solving abilities
- Punctual and dependable
- Student retention strategies
- Program evaluation
- Classroom evaluations
- Social media promotion
- Organizational skills
- Learning styles
- At-risk student intervention
- Program analysis
Languages
Persian
Native language
English
Proficient (C2)
C2
Certification
- M. A. degree in teaching English
- Interpreter in international Laleh Hotel
- Translator of more than 200 articles on management on Forbes and Inc
Affiliations
- Writing dissertations on organizational health, ethical management and ethical climate in schools and institutes
Timeline
Educational manager, supervisor and tutor
Ayandesazan, Safir and Etebar institutes
12.2002 - 12.2025
Educational manager, supervisor and tutor
Ayandesazan, Safir and Etebar institutes
12.2002 - 12.2025