Ibrahim Shaaban
Cairo
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Sales Associate
Local Brands
02.2018 - 05.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Retail Sales Associate (Temp)
Defacto And Max
06.2021 - 09.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Stock Keeper
Zara
01.2022 - 11.2022
- Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
- Reduced order processing time by efficiently organizing stock and maintaining a clean, easily navigable warehouse space.
- Ensured customer satisfaction with timely order fulfillment and accurate delivery of products.
- Minimized stock discrepancies by diligently investigating variances and implementing corrective actions as needed.
- Contributed to increased sales by maintaining optimal stock levels for high-demand items and promptly restocking shelves.
- Streamline warehouse operations by implementing effective storage solutions and utilizing proper equipment for material handling tasks.
- Enhanced workplace safety through meticulous adherence to company policies during daily tasks.
Retail Sales Associate
Zara
12.2022 - Current
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
No Degree - Faculty of Low
Ain Shams University
Abasia07.2025
Skills
- Customer Service
- Customer Engagement
- Cross-selling techniques
- Loss Prevention
- Order Processing
- Display Setup
- Store Opening and Closing
- Teamwork and Collaboration
- Problem-Solving
- Product Merchandising
- Fitting Room Maintenance
- Retail Sales
- Time Management
- Professional Appearance
- Stocking and Receiving
- Customer Assistance
- Product Recommendations
- Money Handling
Timeline
Retail Sales Associate
Zara
12.2022 - Current
Stock Keeper
Zara
01.2022 - 11.2022
Retail Sales Associate (Temp)
Defacto And Max
06.2021 - 09.2021
Sales Associate
Local Brands
02.2018 - 05.2021
No Degree - Faculty of Low
Ain Shams University
Similar Profiles
Carlos MoralesCarlos Morales
Content Creator at Brands, Amabassadors, Local BusinessesContent Creator at Brands, Amabassadors, Local Businesses
Omar EsquivelOmar Esquivel
Warehouse Lead at Corelle Brands/Instant BrandsWarehouse Lead at Corelle Brands/Instant Brands
Varun BhalodwalaVarun Bhalodwala
Information Technology Business Partner at FGF Brands/Wonder BrandsInformation Technology Business Partner at FGF Brands/Wonder Brands
Mohamed SalamaMohamed Salama
Regional Sales Manager at Unilever Middle EastRegional Sales Manager at Unilever Middle East
Mohamed KhaledMohamed Khaled
Head Of Sales Management at Midea Electrics EgyptHead Of Sales Management at Midea Electrics Egypt