Ignat Voina

Flexible and open-minded professional with experience in customer support, sound engineering, and financial market analysis. Skilled at adapting to different fields and motivated to contribute to the growth of a modern international company.

💎 Customer support with integrity
At Tinkoff Bank, I managed a wide range of online requests, ensuring that clients left the conversation with clarity and reassurance, thanks to a balance of professional tone and attentive communication.

💎 Adaptability across different fields
Beyond support, I gained experience in sound engineering projects and currency market analysis, showing readiness to address tasks of different nature with equal care.

💎 Sustaining positive client experiences
Clients consistently expressed satisfaction not only due to the speed of solutions, but also through a steady combination of empathy and structured problem-solving.

💎 Collaboration and fellowship
Worked in close cooperation with colleagues and departments, ensuring that even complex cases were resolved smoothly and reliably.