Iliana Gonzalez Villanueva
Project Manager
Berlin
Summary
Determined and resourceful Project Manager with over 8 years of experience leading operations, managing cross-functional teams, and driving the successful execution of projects in the hospitality, wellness, and lifestyle industries. Proven ability to align business objectives with effective resource planning, budgeting, and timeline management. Skilled in overseeing procurement processes, supervising daily operations, and coordinating marketing and customer experience initiatives. Strong foundation in business administration, with practical knowledge of financial oversight, cost control, and team development. Known for solving operational challenges with structured, people-centered solutions.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Rocycle
12.2024 - Current
- Managed daily studio operations and coordinated internal projects to enhance efficiency and client experience.
- Designed and executed engagement campaigns (e.g. themed rides, community events), boosting retention by 40%.
- Trained and developed new team members in alignment with the brand service standards and objectives.
Manager of Operations
Sticks N Sushi
02.2024 - 12.2024
- Managed end-to-end operations in a high-volume hospitality setting with 30+ team members.
- Spearheaded training and performance tracking programs aligned with business KPIs.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Founder & Brand Lead
Rione Di Trevi
03.2020 - 04.2022
- Created a boutique restaurant concept from scratch, overseeing full brand and operations roadmap.
- Established a successful business by identifying market needs and developing innovative solutions.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Brand Marketing Manager
Hotel Boutique Casa Chichipicas
01.2017 - 12.2020
- Developed and implemented email marketing campaigns for returning guest promotions.
- Built partnerships with local businesses and influencers to elevate brand exposure.
- Increased brand awareness by developing and executing targeted marketing campaigns, including content creation and social media planning.
Marketing Project Assistant
Volaris
05.2014 - 12.2016
- Supported large-scale campaigns and nationwide promotional projects.
- Coordinated logistics, budgets, and vendor management for experiential activations.
- Measured campaign effectiveness using various analytics tools, providing actionable insights for continuous improvement.
Trainee
Volaris
08.2014 - 04.2016
- Coordinated marketing events and campaigns, engaging customers and promoting brand loyalty.
- Worked closely with vendors to secure supplies and services for promotional events.
- Managed budgets and negotiated contracts for event-related services.
- Executed large-scale events, from airport promotions to sponsorship deals, enhancing customer engagement.
Education
MBA - Business
University of Europe For Applied Sciences
Berlin, Germany 04.2022 - 04.2023
Bachelor of Arts - Marketing
Tecnologico De Monterrey
Toluca 05.2010 - 08.2014
Skills
Project Planning & Execution
Timeline
Assistant Manager
Rocycle
12.2024 - Current
Manager of Operations
Sticks N Sushi
02.2024 - 12.2024
MBA - Business
University of Europe For Applied Sciences
04.2022 - 04.2023
Founder & Brand Lead
Rione Di Trevi
03.2020 - 04.2022
Brand Marketing Manager
Hotel Boutique Casa Chichipicas
01.2017 - 12.2020
Trainee
Volaris
08.2014 - 04.2016
Marketing Project Assistant
Volaris
05.2014 - 12.2016
Bachelor of Arts - Marketing
Tecnologico De Monterrey
05.2010 - 08.2014
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