Iliana Gonzalez Villanueva
Project Manager
Berlin
Summary
Determined and resourceful Project Manager with over 8 years of experience leading operations, managing cross-functional teams, and driving the successful execution of projects in the hospitality, wellness, and lifestyle industries. Proven ability to align business objectives with effective resource planning, budgeting, and timeline management. Skilled in overseeing procurement processes, supervising daily operations, and coordinating marketing and customer experience initiatives. Strong foundation in business administration, with practical knowledge of financial oversight, cost control, and team development. Known for solving operational challenges with structured, people-centered solutions.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Rocycle
2024.12 - Current
- Managed daily studio operations and coordinated internal projects to enhance efficiency and client experience.
- Designed and executed engagement campaigns (e.g. themed rides, community events), boosting retention by 40%.
- Trained and developed new team members in alignment with the brand service standards and objectives.
Manager of Operations
Sticks N Sushi
2024.02 - 2024.12
- Managed end-to-end operations in a high-volume hospitality setting with 30+ team members.
- Spearheaded training and performance tracking programs aligned with business KPIs.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Founder & Brand Lead
Rione Di Trevi
2020.03 - 2022.04
- Created a boutique restaurant concept from scratch, overseeing full brand and operations roadmap.
- Established a successful business by identifying market needs and developing innovative solutions.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Brand Marketing Manager
Hotel Boutique Casa Chichipicas
2017.01 - 2020.12
- Developed and implemented email marketing campaigns for returning guest promotions.
- Built partnerships with local businesses and influencers to elevate brand exposure.
- Increased brand awareness by developing and executing targeted marketing campaigns, including content creation and social media planning.
Marketing Project Assistant
Volaris
2014.05 - 2016.12
- Supported large-scale campaigns and nationwide promotional projects.
- Coordinated logistics, budgets, and vendor management for experiential activations.
- Measured campaign effectiveness using various analytics tools, providing actionable insights for continuous improvement.
Trainee
Volaris
2014.08 - 2016.04
- Coordinated marketing events and campaigns, engaging customers and promoting brand loyalty.
- Worked closely with vendors to secure supplies and services for promotional events.
- Managed budgets and negotiated contracts for event-related services.
- Executed large-scale events, from airport promotions to sponsorship deals, enhancing customer engagement.
Education
MBA - Business
University of Europe For Applied Sciences
Berlin, Germany 2022.04 - 2023.04
Bachelor of Arts - Marketing
Tecnologico De Monterrey
Toluca 2010.05 - 2014.08
Skills
Project Planning & Execution
Stakeholder & Team Coordination
Process Optimization
Budget & Resource Management
Operational Efficiency
Risk Assessment & Mitigation
Agile / Scrum Tools (Notion, Trello, Slack)
KPI Tracking & Reporting
Timeline
Assistant Manager
Rocycle
2024.12 - Current
Manager of Operations
Sticks N Sushi
2024.02 - 2024.12
MBA - Business
University of Europe For Applied Sciences
2022.04 - 2023.04
Founder & Brand Lead
Rione Di Trevi
2020.03 - 2022.04
Brand Marketing Manager
Hotel Boutique Casa Chichipicas
2017.01 - 2020.12
Trainee
Volaris
2014.08 - 2016.04
Marketing Project Assistant
Volaris
2014.05 - 2016.12
Bachelor of Arts - Marketing
Tecnologico De Monterrey
2010.05 - 2014.08