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Experienced Senior Property Manager with 12 years of expertise seeks executive position to utilize knowledge and experience for driving efficiency and revenue growth. Demonstrated exceptional conflict management and critical thinking skills throughout career in various related roles. Empowering and receptive leader with natural aptitude for boosting team morale and effectively overseeing task and schedule coordination to optimize team strengths.

A trained specialist in soft skills and learning and development training, with hands-on experience of 14+ years in training, organising, hosting, and coordinating events, with a decisive approach, creative thinking, and an imaginative mind. I tend to thrive on innovation and adaptability. Loves change, is optimistic towards failure by turning it into an opportunity, and enjoys accomplishing set goals. Reduced the organisation's attrition in 2023 from 1.9 to 1 by effectively planning employee engagement programmes, training and encouraging employees to have fun while working. Understanding their requirements and communicating them to the top management. This brought a whole new change in the mindset of the staff by conducting talent shows, short films, etc.

Customer Service professional with 9 years of experience in enhancing customer interactions and personalizing service. Consistently driving customer satisfaction and operational efficiency. Diligent desired position with strong background in airline passenger assistance. Proven ability to support passengers/customers through various travel processes, and other issues, demonstrating excellent customer service and problem-solving skills.

As a double degree graduate from the Institute Technology of Bandung and Rennes School of Business, I bring a distinctive blend of academic excellence and practical expertise across both global and startup landscapes. Shopee provided deep exposure to managing large-scale e-commerce operations in a dynamic environment, in the Business Development role department at Hotelmurah.com sharpened ability to identify strategic market opportunities, forge key partnerships, and drive sustainable growth in the competitive OTA industry. With a strong passion for consumer behavior and proficiency in data-driven strategies, I am committed to delivering innovative solutions that not only fuel business expansion but also enhance market positioning.

Iman Hassen

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Executive Management Internship

Human Resources Internship

Internship

M&A Internship

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B. Sc. Psychology - Organizational Psychology

B. Sc. Industrial Engineering -

Abitur -

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Executive Management Internship

Human Resources Internship

Internship

M&A Internship

B. Sc. Psychology - Organizational Psychology

B. Sc. Industrial Engineering -

Abitur -

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