INGE HUGO
Account Manager
Munich,BY
Work Preference
Summary
Dynamic sales and account management professional with a proven track record in international B2B medical software and healthcare solutions. In-depth knowledge of German healthcare regulations and international compliance, complemented by over eight years of experience in driving sales, optimizing business processes, and managing direct customer relationships and global partner accounts. Recognised for exceptional communication, negotiation, and problem-solving abilities, along with a resilient and adaptable approach to teamwork. Educational background includes a Bachelor's in Biochemistry and a Master's in International Business Management, merging scientific insight with comprehensive commercial acumen.
Overview
12
12
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Account Manager - Clinical Trials
Medizone International
Munich
01.2026 - Current
- Increased client satisfaction.
- Conducted account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Streamlined internal processes for better efficiency in account management tasks.
International Sales Manager
Nexus Astraia GmbH
Munich
06.2024 - 12.2025
- Managed a network of 20+ international resellers, driving revenue growth through strategic partner programs and securing new distribution contracts.
- Developed and launched a partner onboarding certification program, increasing reseller engagement by 25%.
- Managed the full sales cycle, including lead generation, qualification, product demonstrations, proposal development, contract negotiation, closing, and post-sale support.
- Conducted weekly product demos and presentations to generate new business opportunities and accelerate deal closure.
- Maintained a sales pipeline worth approximately 1 million EUR, with accurate forecasting and pipeline management.
- Collaborated cross-functionally with QA and Regulatory teams for product compliance and with technical teams to ensure smooth software implementation.
- Oversaw targeted sales and marketing campaigns to drive customer engagement and enhance brand visibility.
- Represented the company at major industry events, building relationships with key decision-makers, distributors, and high-value clients.
Junior Sales Manager
ITM Isotope Technologies GmbH
08.2023 - 05.2024
- Managed 40+ international distributors across Europe, the Middle East, Africa, Asia and the US supporting their sales efforts and ensuring product adoption.
- Acted as a liaison between sales and QA/regulatory to facilitate product registration and compliance.
- Conducted partner training sessions, addressing market challenges and improving customer satisfaction.
- Developed KPI tracking systems to monitor partner performance and identify growth opportunities.
- Representing the company at key Nuclear Medicine events.
Inside Sales Representative
ITM Isotope Technologies GmbH
05.2023 - 08.2023
- Supported international distributors with quotations, CRM management, and sales reporting.
- Increased partner engagement through conducting product presentations and training sessions.
- Collaborated with QA/Regulatory teams to ensure smooth product registrations in global markets.
International Marketing Specialist
Töpfer GmbH
06.2021 - 04.2022
- Developed and executed localized marketing strategies to enhance brand awareness and partner engagement.
- Managed international social media channels, improving communication with distributors and customers.
Sales Solution Specialist
Lasec
04.2017 - 05.2021
- Built and managed key accounts, focusing on relationship development and revenue growth.
- Increased sales conversion by developing tailored sales strategies, enhancing supply chain logistics.
- Developed strong client relationships for enhanced customer loyalty and repeat business.
Sales Specialist
Tranquini
01.2014 - 03.2017
- Increased sales by coordinating direct marketing and sales support for retail and corporate channels.
Education
Master's - International Business Management
EDHEC Business School
Lille, France03.2025
BSc - Biochemistry
University of Pretoria
Pretoria, South Africa04.2017
Skills
Client relationship management
SaaS expertise
Client account management
Effective presentation skills
Global sales expertise
Business development
Partnership development
Contract negotiation
MS Office, CRM, SAP
Account management
Client relationship building
Teamwork and collaboration
Account development
Customer service
Certification
Consultative Selling - Richardson Sales Performance
Accomplishments
- Global Market Expansion - Expanded market reach to 3+ countries in 1 year.
- Channel Management - Increase overall reseller co-operation and engagement.
- Sales Pipeline Management - Managed EUR 1M in sales pipeline with a high conversion rate.
Languages
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Afrikaans
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager - Clinical Trials
Medizone International
01.2026 - Current
MDR (Medical Device Consultant)
04-2025
International Sales Manager
Nexus Astraia GmbH
06.2024 - 12.2025
Consultative Selling - Richardson Sales Performance
12-2023
Junior Sales Manager
ITM Isotope Technologies GmbH
08.2023 - 05.2024
Inside Sales Representative
ITM Isotope Technologies GmbH
05.2023 - 08.2023
B1 German - Volkshochschule
01-2022
International Marketing Specialist
Töpfer GmbH
06.2021 - 04.2022
Sales Solution Specialist
Lasec
04.2017 - 05.2021
Sales Specialist
Tranquini
01.2014 - 03.2017
BSc - Biochemistry
University of Pretoria
Master's - International Business Management
EDHEC Business School