Payment Product Owner with 5 years’ experience in global payment operations, 3DS (EMVCo) integrations, and PSP management. Skilled in E2E payment flows, backlog prioritization, cross-functional leadership, and multi-market payment solutions.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Product Owner
Mercedes Pay GmbH
03.2025 - Current
Owned end-to-end payment solutions for credit card and digital payment flows, including app and web-based integrations.
Led integration with multiple PSPs, leveraging deep 3DS expertise and EMVCo compliance to optimize authentication and authorization processes.
Collaborated with global stakeholders to define requirements, prioritize backlog items, and deliver new features across regions.
Conducted need analysis and release management.
Directed cross-functional teams (development, QA, operations) to execute product roadmap, manage releases, and troubleshoot complex payment issues.
Payment Operations Specialist
Mercedes Pay GmbH
04.2023 - 03.2025
PSP integrations for credit card payments, SEPA, Request to pay, wallets
Led 3DS processor integrations, implementing secure payment flows in compliance with EMVCo 3D Secure 2 specifications, andn some cases also integrated native PSP 3DS flows
Managed global 3DS authentication and challenge flows, collaborating with ACS and PSPs across multiple regions.
Managed service operations
Collaborated with global Payment Service Providers across Europe, Africa, Asia-Pacific, and US.
Responsible of problem board management, first point of contact with devs in ops team
incident resolution, and process improvements.
Senior Project Manager
Mercedes Benz Tech Turkey
06.2021 - 03.2023
Led first-market entry PSP integrations for Turkey, Mexico, and Brazil.
Ops Lead for Fuel & Pay integration in Mercedes pay.
Coordinated technical support pre- and post-go-live for multiple PSPs.
Conducted testing and troubleshooting for global payment operations.
Business Operations Specialist
DefineX Consulting | Technology | Labs
02.2021 - 06.2021
Integrated payment solutions foronline card payments in Mercedes projects
Provided technical support for pre-go-live and post-go-live operations, resolving issues efficiently.
Performed troubleshooting for payment-related incidents, minimizing downtime and risk.
Managed service operations and monitored KPIs to ensure SLA compliance and continuous improvement.
Conducted functional and integration testing to validate payment workflows and system changes.
Collaborated with global Payment Service Providers across Europe, Africa, Asia-Pacific, and the US to implement region-specific solutions.