Iryna Huk

German Language Learning:

• Duration: Two years
• Level Achieved: C1 (Common European Framework of Reference for Languages)

Skills Gained:

• Fluency: Engaging in conversations, both written and spoken, on a wide range of topics.
• Reading: Navigating German literature, news articles, and academic texts.
• Writing: Crafting emails, essays, and social media posts with confidence.
• Listening: Understanding native speakers.

• Dedicated Community Manager with over 2 years of experience managing, creating, and launching online communities with 10,000 (Facebook)or even 32,000 members (Instagram).
• Possess a proven track record in driving engagement, fostering relationships, and improving communication to enhance brand visibility.
• Carried out digital marketing strategies, content creation, e-mails and data analytics.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Managed such social media channels like like Facebook, Instagram, YouTube, Twitter effectively for improved brand visibility and increased audience interaction.
• Produced reports about community activities to keep owners, directors and property managers informed.
• Monitored community activities and maintained compliance with relevant laws, regulations and codes.

• Responsibilities:- Conducted e-commerce niche market research and competitive analysis, identifying target audience needs and trends to inform strategic decisions.
• Spearheaded the creation and automation of Amazon listings for the HQRP trademark, focusing on the Italian market, including English-to-Italian translation to cater to local needs.
• Managed and optimized accounts across four European marketplaces (Italy, France, Germany, Spain), ensuring seamless operations, accounts health, and customer satisfaction.
• Addressed and resolved customer issues, enhancing the overall shopping experience and maintaining high service standards.
• Coordinated orders, tracking, and invoicing, ensuring timely delivery and accurate billing.
• Oversaw freight forwarding and shipping operations on a global scale, streamlining logistics processes.
• Created and managed tickets/cases to resolve issues promptly, minimizing disruptions to business operations.
• Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.