Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ISABELLA BUKOWSKI

Wilmington

Summary

Well-rounded server with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.


Diligent and hardworking goalie coach proficient in recruitment. Skilled at molding novice athletes into effective, agile players and finding their passion for the game.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Hockey Goalie Coach

Ursuline Academy
08.2024 - Current
  • Built positive, productive training environments fostering team unity and camaraderie.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and team bonding
  • Established individual goals and monitored player performance to support achievement.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Evaluated players' performance and provided constructive feedback to improve abilities.

Server

Grotto's Pizza
07.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Checked guests' identification before serving alcoholic beverages.

Server

Bushels Sports Bar and Grille
06.2023 - 08.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked guests' identification before serving alcoholic beverages.

Server/Food Runner

Sterling Pig
08.2022 - 04.2023
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Prepared and served food and beverages to customers
  • Assisted with training of new staff members
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Processed payments and completed register transactions accurately
  • Resolved customer complaints and inquiries in a timely manner
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options

Camp Counselor

Wilmington Friends
06.2018 - 08.2022
  • Enforced camp safety guidelines and conducted disciplinary action following infractions
  • Addressed camper concerns and promptly resolved disputes
  • Educated campers on importance of team work
  • Supervised field and pool areas and responded to accidents and emergency situations
  • Organized and explained rules for various team games and activities
  • Created and implemented camp activities
  • Managed first aid and health-related issues
  • Maintained knowledge of emergency procedures and identified hazards to camper safety
  • Performed first aid and treated camper injuries according to safety procedures
  • Demonstrated proper use of facility equipment to campers

Food Runner

Irish Eyes
05.2022 - 07.2022
  • Provided superior customer service by quickly and efficiently delivering food to guests
  • Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time

Barista

Café Papillon
06.2020 - 08.2021
  • Family run business that needed extra help in the summer
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Followed exact recipes for mixing and preparing beverage and food items.

Counter Server/Phone Service

Grotto Pizza
10.2019 - 04.2021
  • Assisted servers with delivering food to tables and refilling beverages
  • Prepared trays with orders for correct table numbers
  • Took tableware to dish room and placed in appropriate areas for washing
  • Re-stocked and replenished food items in a timely manner
  • Located items requested by customers

Education

Psychology Candidate -

Cabrini University
Radnor, PA

High School Diploma - undefined

Wilmington Friends School
05.2021

Skills

  • Warm and Friendly
  • Natural Leadership
  • Adaptable and Flexible
  • High-Volume Dining
  • Age Verification
  • Order Accuracy
  • Dining Area Maintenance
  • Menu Memorization
  • Cash Handling
  • Item Promotion
  • Utensil Cleaning
  • Server Training
  • Ability to Lift 30 Pounds
  • Special Requests and Substitutions
  • Conflict resolution
  • Team collaboration
  • Game analysis
  • Athlete recruitment
  • Player development
  • Youth development
  • Gameplay tips
  • Athlete conditioning
  • Player evaluations

Certification

Delaware Alcoholic Beverage Server Certificate

Timeline

Field Hockey Goalie Coach

Ursuline Academy
08.2024 - Current

Server

Grotto's Pizza
07.2024 - Current

Server

Bushels Sports Bar and Grille
06.2023 - 08.2023

Server/Food Runner

Sterling Pig
08.2022 - 04.2023

Food Runner

Irish Eyes
05.2022 - 07.2022

Barista

Café Papillon
06.2020 - 08.2021

Counter Server/Phone Service

Grotto Pizza
10.2019 - 04.2021

Camp Counselor

Wilmington Friends
06.2018 - 08.2022

High School Diploma - undefined

Wilmington Friends School

Psychology Candidate -

Cabrini University

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ISABELLA BUKOWSKI