Isabella Kroeger-Diaz
Freiburg
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Identification of challenges and solving conflicts and addressing emerging issues.
Overview
12
12
years of professional experience
Work History
Team Manager
Hyatt Hotel
05.2023 - Current
- Coordinated team collaboration to share ideas and build best practices.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Delivered regular team meetings for aligned work towards common goals.
Internship Student
UN Habitat
07.2022 - 01.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
Mentor Internship
University Rey Juan Carlos
04.2021 - 07.2021
- Part of the University studies
Social worker
IJGD Hohepa Hawkes Bay
09.2018 - 08.2019
- Supervision of 20 adults
Candle and Wood Workshops helper
CARITAS
05.2018 - 05.2018
- Practical training and social rehabilitation for 80 Handicapped people
Practical training with refugees
Caritas
02.2017 - 02.2017
- Technical Officer
Social work among vulnerable people
Dr. Kendra Mitchell Foster
08.2016 - 09.2016
- Health Researcher
Practical training at a Dentist's surgery
Dr. Halla Velten
10.2015 - 10.2015
- Dentist
Research support and community activities
Dr. Juliana Quintero
08.2015 - 08.2015
- Health Researcher
Assistant in Children camps
Mr. Gerhard Rueffer
01.2012 - 01.2013
- Help with the organization, logistics, and entertainment
Education
Bachelor of Science - International Tourism And Event Management
University of Applied Sciences (SRH), Berlin
Berlin05.2023
St Ursula Gymnasium
Intensive Academic English Course - Academic
English
Toronto, Canada08.2017
Skills
- Sales and marketing
- Negotiation
- Business administration
- Strategic planning
- Excellent Communication
- Multitasking Abilities
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Spanish
French
German
Current Education
University of Applied Sciences in Berlin, Germany, Bachelor International Tourism & Event Management, 05/2023
Additional Education
- IJGD Hohepa Hawkes Bay, New Zeeland
- CARITAS, Practical with Disabled People and with refugees, 2018-2019
- Umkirch Germany, CARITAS Practical training and social rehabilitation for 80 Handicapped people (Adults), 05/22/2018 - 05/30/2018
- Freiburg Germany, Preparing Abitur activities including managing role in Abi-Film, Abi-Ball and Abidocumentation, 09/2017 - 07/2018
- Toronto Canada, Three weeks intensive academic English course, 08/2017
- Freiburg Germany, Practical training with refugees in Freiburg and surrounding areas, 02/2017
- Freiburg Germany, Support church children activities and Church Reader all age service (in English), 2012-2017
- Canada (Prince George), Social work among vulnerable people and baby-sitting, 08/2016
- Spain (Oliva), Babysitting, 09/2016
- Freiburg Germany, Practical training at a Dentist's surgery, 10/2015
- Girardot Colombia, Research support and community activities regarding dengue fever prevention among poor populations, 08/2015
- Freiburg Germany, Baby-sitting course, 2013
- Freiburg Germany, Assistant in Children camps (help with the organization, logistics and entertainment), 2012-2013
Personal Information
Date of Birth: 09/15/1999
References
Dr. Byron Arana, barana@dndi.org, +33450427185 Dr. Vicki Doyle, vickidoyle@aol.com, 00447866525232 Prof. Dr. Angel Gil, angel.gil@urjc.es, +34669764023
Hobbies and Interests
- Theater play (in a theater group in Freiburg and in New Zealand)
- Music: Flute and singing (in a choir in Freiburg and New Zealand)
- Physical: Badminton (in a club), Dancing, particularly modern dances (in a dancing school)
Timeline
Team Manager
Hyatt Hotel
05.2023 - Current
Internship Student
UN Habitat
07.2022 - 01.2023
Mentor Internship
University Rey Juan Carlos
04.2021 - 07.2021
Social worker
IJGD Hohepa Hawkes Bay
09.2018 - 08.2019
Candle and Wood Workshops helper
CARITAS
05.2018 - 05.2018
Practical training with refugees
Caritas
02.2017 - 02.2017
Social work among vulnerable people
Dr. Kendra Mitchell Foster
08.2016 - 09.2016
Practical training at a Dentist's surgery
Dr. Halla Velten
10.2015 - 10.2015
Research support and community activities
Dr. Juliana Quintero
08.2015 - 08.2015
Assistant in Children camps
Mr. Gerhard Rueffer
01.2012 - 01.2013
Bachelor of Science - International Tourism And Event Management
University of Applied Sciences (SRH), Berlin
St Ursula Gymnasium
Intensive Academic English Course - Academic
English
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