Isabelle Schmiederer
Lausanne
Summary
Dynamic Hospitality Student with strengths in delivering exceptional customer service. Enhances guest experiences through effective communication and timely service. Committed to supporting team objectives while maintaining high standards of professionalism.
Overview
8
8
years of professional experience
Work History
Kitchen Intern
Hotel Bareiss
Baiersbronn, Germany
06.2026 - 08.2026
Intern Service Restauration
Four Seasons Hotel George V, Paris
Paris, France
08.2025 - 01.2026
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
- Maintained excellent customer satisfaction by providing friendly, attentive and proactive service.
Chef de Rang (Weekends & Holidays)
Hotel Dollenberg, Relais&Châteaux - Meinrad Schmiederer e.K.
Bad Peterstal-Griesbach
01.2021 - 01.2025
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Reset tables between guests to maintain professional dining space and minimise service delays.
Intern Service Restauration
Hotel Le Club de Cavalière&Spa, Relais&Châteaux
Le Lavandou
08.2023 - 09.2023
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
Confertainment/Event Management Internship
Europa-Park GmbH & Co Mack KG
Rust
05.2022 - 05.2022
- Developed excellent working knowledge of industry trends and improvements in processes.
- On-hand experience in managing and developing events.
Rezeption & Reservations (Weekends & Holidays)
Hotel Dollenberg, Relais&Châteaux - Meinrad Schmiederer e.K.
Bad Peterstal-Griesbach
01.2019 - 01.2021
- Welcomed guests and clients with warmth and hospitality, creating a positive first impression.
- Operated POS register to efficiently input orders and process customer payments, ensuring accurate transactions.
- Managed incoming telephone calls, accurately taking messages and relaying them to personnel for timely communication.
Education
Bachelor of Science - Hospitality Business Management
EHL - Hospitality Business School
07-2024
Hans-Furler-Gymnasium Oberkirch
07-2020
German Abitur -
Pädagogium Baden-Baden
02-2029
Skills
- Customer service
- Upselling techniques
- Client relationship management
- Professional communication
- Time management
- Teamwork
Language
German
First Language
English
Advanced
C1
French
Advanced
C1
Custom
EF Academic six months, Brighton, England, 2024-09-01, 2025-02-28
Timeline
Kitchen Intern
Hotel Bareiss
06.2026 - 08.2026
Intern Service Restauration
Four Seasons Hotel George V, Paris
08.2025 - 01.2026
Intern Service Restauration
Hotel Le Club de Cavalière&Spa, Relais&Châteaux
08.2023 - 09.2023
Confertainment/Event Management Internship
Europa-Park GmbH & Co Mack KG
05.2022 - 05.2022
Chef de Rang (Weekends & Holidays)
Hotel Dollenberg, Relais&Châteaux - Meinrad Schmiederer e.K.
01.2021 - 01.2025
Rezeption & Reservations (Weekends & Holidays)
Hotel Dollenberg, Relais&Châteaux - Meinrad Schmiederer e.K.
01.2019 - 01.2021
Bachelor of Science - Hospitality Business Management
EHL - Hospitality Business School
Hans-Furler-Gymnasium Oberkirch
German Abitur -
Pädagogium Baden-Baden