Ishpreet Kaur

• Conducted market research to identify cost-saving opportunities and new suppliers.
• Assisted in supplier evaluation and ensured compliance with quality standards.
• Supported procurement strategy development to optimize costs and efficiency.
• Drafted and reviewed contracts, ensuring favorable terms.
• Prepared reports on procurement activities, highlighting savings and performance.
• Contributed to sustainable and ethical sourcing initiatives.

• Supported end-to-end procurement, including sourcing, supplier management, and contract administration.
• Contributed to process improvements within the procurement domain.
• Maintained accurate procurement records and generated comprehensive activity reports.
• Monitored industry trends to inform decision-making.
• Collaborated with cross-functional teams to ensure compliance with procurement policies.

• Led KYC/AML operations, managing compliance and risk for high-risk clients and transactions.
• Supervised and mentored the team, ensuring adherence to regulations and best practices.
• Conducted client reviews and ensured compliance with KYC documentation standards.
• Led fraud detection efforts, escalating suspicious activities to senior leadership.
• Streamlined due diligence and onboarding processes to improve efficiency.
• Collaborated with teams to enhance risk management and compliance.
• Delivered training and ensured successful audits and full regulatory compliance.

• Generated key weekly, monthly, and annual reports for upper management decision-making.
• Oversaw project documentation, managing logistics, approvals, and communication for smooth operations.
• Managed Microsoft Access databases for telecom equipment inventory and expense tracking.
• Coordinated tailored training sessions, enhancing team skills and performance.
• Developed training materials, including summaries, videos, and presentations for knowledge sharing.
• Contributed to major BSNL projects (Next Generation Network, Supercore, Microwave Hybrid Minilinks) with a nationwide scope.

• Contributed to marketing initiatives, including events and advertising campaigns, evaluating proposals for campaign effectiveness.
• Coordinated event logistics and conducted footfall analysis to assess event success.
• Led "Art of Performance" activities and launch events across multiple locations.
• Promoted Extended Warranty and Service Packages, driving cross-selling and customer engagement.
• Excelled in Pre-Sales Follow-up (PSF) calls and customer retention strategies.

Achievements:

• Booked 21 cars in 3 months and contributed to the success of "Art of Performance" events.