Islam Ali
Site Reliability Engineer
Berlin,BE
Summary
Critical thinking SRE with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Site Reliability Engineer
Shop Apotheke Europe GmbH
Berlin
01.2022 - Current
- Monitoring automated build and continuous software integration process to drive build/release failure resolution.
- Working with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Monitoring more than 75 microservice to minimize downtime and ensure their availability Using Observability Solutions and automate alerts and enable anomaly.
- Working with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Ensuring underlying infrastructure is running smoothly and that systems and tools are working as expected.
- Defining Service-level-Objectives and Indicators across system by setting specific metrics to get real status overall.
Senior DevSecOps Engineer
Vodafone
Cairo
12.2019 - 12.2021
- Enabled Self-Service Solutions for Development teams using Infrastructure as a code automation tools.
- Designed and Built CI/CD for different technology stacks.
- Managed Cloud infrastructure services (AWS,Azure) .
- Implemented deployment strategies using container orchestration tools such as Kubernetes on EKS.
- Automate more than 5 Mongo DB Clusters Creation using Terraform.
- Managed Secrets and sensitive date using Hashicorp Vault for more than 30 microservice.
- Designed and implemented Kafka message Broker Clusters and topics to handle Microservices Communications.
Senior AI and Automation Engineer
Vodafone
Cairo
08.2017 - 12.2019
- Provide guidance with process design.
- Design, develop, and test automation workflows.
- Deploy RPA components including bots, robots, development tools, code repositories and logging tools.
- Support the launch and implementation of RPA solutions.
- Create process and end-user documentation.
- Assure the quality of the automation (QA processes).
Web Administrator
Turn Digital
Cairo
11.2015 - 08.2017
- Setup and Configured Varnish Caching Server.
- Manged Web servers (nginx , Apache).
- Provided first level support to web Application issues.
- Automated and implemented system backup and recovery procedures.
- Troubleshot issues with websites and fixed scripting and use issues.
PHP Web Developer
Femto15
Cairo
11.2014 - 11.2015
- Developed a CRM web application to manage the Doctor Clinics using PHP and Laravel Framework.
- Managed user authentication and authorization for servers and various environments.
- Created web applications and components using PHP programming language.
- Worked closely with project manager from planning stages to deployment to deliver on-target projects.
- Coded, tested, debugged and monitored websites for web clients.
- Designed user-facing elements to integrate with web APIs and server-side logic.
Technical Support Engineer
Vodafone
Cairo
05.2014 - 11.2014
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customer's information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more.
Education
Bachelor of Engineering - Communications And Electronics Engineering
Modern Academy For Engineering And Technology
Egypt 10.2006 - 05.2012
Skills
Technical documentation
Technical Analysis
Team Player
Critical Thinking
Performance Management
Timeline
Site Reliability Engineer
Shop Apotheke Europe GmbH
01.2022 - Current
Senior DevSecOps Engineer
Vodafone
12.2019 - 12.2021
Senior AI and Automation Engineer
Vodafone
08.2017 - 12.2019
Web Administrator
Turn Digital
11.2015 - 08.2017
PHP Web Developer
Femto15
11.2014 - 11.2015
Technical Support Engineer
Vodafone
05.2014 - 11.2014
Bachelor of Engineering - Communications And Electronics Engineering
Modern Academy For Engineering And Technology
10.2006 - 05.2012