Islam Rashwan

• Led high-severity (SEV1/SEV2) incidents by quickly understanding customer pain points, operational impact, and project criticality.
• Led responses during major project outages and critical incidents, especially in SOP-phase and customer-critical programs (e.g., Daimler Truck, HELLA, Aptiv).
• Established an incident response plan, defining immediate actions, dependencies, and required resources.
• Acted as the single point of command during escalations, coordinating engineers across multiple domains (SW Integration, Requirements, Test, Customer Support).
• Created stakeholder maps, clarified communication paths, and implemented RASCI to structure accountability across teams.
• Coordinated daily task lists, assigned responsibilities, and ensured alignment between engineering, support, and management.
• Protected engineering teams from external noise, allowing them to focus solely on technical triage and root-cause resolution.
• Followed up daily, coordinated actions across teams, and escalated blockers quickly to maintain momentum.
• Delivered transparent updates to stakeholders and leadership until resolution and recovery.

Key Achievements & Responsibilities

• Created a new service offering from concept to commercial product, driving its full development lifecycle.
• Identified and segmented target customers, analyzed sales orders, and mapped customer gaps and needs to shape the product vision.
• Collected insights from multiple sources and assembled them into a cohesive product concept and value proposition.
• Defined end-to-end building blocks across requirements, development, testing, and commercial strategy.
• Proactively identified uncertainties, missing information, and anticipated customer concerns; developed solutions before customers raised them.
• Built a full project Gantt timeline, highlighting critical milestones, dependencies, and risk areas.
• Estimated development and operational effort, calculated project costs, and determined a viable fixed-price model for the service.
• Coordinated with cross-functional departments to design, integrate, and build the system.
• Developed a Proof of Concept (PoC) and launched internal promotion activities through the sales organization.
• Engaged directly with a major car manufacturer to validate the concept, gather missing business-case elements, and secure expert recommendations.
• Worked closely with the sales team to pitch the solution to customers and successfully launched and sold the service in the market.

Project Manager / Crisis Delivery Lead (2024–Current)

Aptiv Program:

• Managed a high-stakes customer program with end-to-end responsibility for planning, risk management, budgeting, and delivery.
• Coordinated cross-functional engineering teams; maintained alignment with internal and external stakeholders.

HELLA Program:

• Took over a critical SOP-phase project under severe time pressure.
• Led root cause analysis, issue resolution, and acted as the primary customer interface.

Mercedes-Benz / Kostal Bulgaria Auto – Project Manager (2023–2024)

• Ensured software compatibility across multiple stacks.
• Steered several distributed development teams.
• Tracked milestones, removed blockers, and implemented corrective actions to maintain delivery timelines.

Mercedes-Benz – Project Lead (2022–2023)

• Primary interface between the customer and development teams.
• Created project plans, monitored execution, and handled unplanned customer demands using Agile methodologies.

AUTOSAR Trainer (2017–2021)

• Delivered MSR4 AUTOSAR fundamentals training courses to engineers and customers.
• Developed creative, interactive training methodologies.
• Mentored new trainers and supported their technical and delivery skills.

Core PM/Lead Competencies:
Agile/SCRUM, stakeholder management, cross-functional coordination, risk management, process design, team leadership, escalation handling, strategic planning.

Daimler Security Development/Integration

• AUTOSAR Crypto Stack configuration.

Vector Autosar Coach:

• Manage Customer Needs/Requests [Kickoff meeting].
• Coach customer technically in area of Autosar4 to get project best example.

Daimler Battery Management Project:

• Integrated SWCs, Arxmls using Continues Integration concept “CI”.

Bosch/Gateway Project:

• Developed three Component for Dynamic Routing Gateway ECU.
• Defined feature test concept.
• Coordinated and explained feature to testing team to implement feature system test.
• Monitored and maintain quality standards.

BMW Electric Vehicle Project:

• Assigned to be responsible for safety Feature.
• Designed and develop CDD in C Programming Language and integrated it in MSR4 BSW Package.

BMW Automotive OTA Project:

• Did code review for complete project SWCs and Cdds.
• Designed each component on Enterprise Architect (EA).

Core Integration Competencies:
AUTOSAR Classic stack, SWC integration, ARXML handling, CI pipelines, architecture validation, security stack configuration, customer coaching on integration topics.

Valeo Egypt – Software Developer Valeo Egypt – Senior Software Developer

• Worked on the Jaguar Semi-Autonomous Driving Project, specifically sensor-based ultrasonic systems.
• Implemented and tested embedded software features within ADAS platforms.
• Technically led the Jaguar Semi Autonomous Driving Project.
• Prepared and delivered software releases, including release notes and test reports.
• Presented design changes and technical updates to customers and internal stakeholders.

Core Developer Skills Highlighted:
C programming, embedded systems, AUTOSAR basics, versioning, test/report creation, ADAS development, sensor integration, protocol stack development.

• Developed features for the LTE UE protocol stack with a focus on cell search algorithms using C language.
• Contributed to modem functionality enhancement in performance-critical environments.