Issa Imam
Scheduler Officer
Wolfsburg
Summary
Dynamic Dispatch Coordinator with a proven track record at African Gas & Oil Company Limited, excelling in logistics management and scheduling. Enhanced fleet utilization and response times through effective communication and quick thinking. Skilled in transportation software and adept at multitasking, ensuring timely deliveries and exceptional customer service.
Overview
2
2
Languages
Work History
Dispatch Coordinator
African Gas & Oil Company Limited
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Improved response times by prioritizing urgent requests while maintaining attention to routine orders.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Responded to high volume of phone and email requests to provide logistics information.
- Monitored flow of paperwork and directed information to appropriate departments.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Managed customer accounts and invoicing.
- Scheduled and organized delivery routes.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Monitored vehicle locations to coordinate timely arrivals.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Education
Bachelor's Degree - Finance, Entrepreneurship, & Industrialization
Islamic University in Uganda
Mbale City Skills
Transportation
Logistics management
Scheduling proficiency
Software familiarity
Teamwork
Quick thinking
Teamwork and collaboration
Microsoft office
Dispatch recordkeeping
Multitasking
Data entry
Reporting skills
Self motivation
Time management abilities
Adaptability and flexibility
Attention to detail
Timeline
Dispatch Coordinator
African Gas & Oil Company Limited
Bachelor's Degree - Finance, Entrepreneurship, & Industrialization
Islamic University in Uganda