Issa Vejdani
Technical Writer | Documentation Specialist
Bielefeld
Summary
Dynamic technical writer with extensive experience in creating and refining technical and product documentation. Expertise encompasses all facets of technical writing, from conceptualizing document structures to delivering precise and engaging content. Proven ability to produce clear, user-friendly documentation tailored for diverse audiences ensures effective communication of complex information. Committed to enhancing user experience through well-crafted materials that bridge the gap between technology and its users.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Technical Writer
Cuculus GmbH
09.2023 - Current
- Authored and published release notes for a core product and several modules
- Developed comprehensive documentation for an enterprise SaaS product and its modules, including user guides and installation manuals.
- Revised and maintained technical documentation for existing products and modules to reflect new features, fixes, and improvements
- Collaborated cross-team with SMEs and partnered with engineering, product, and support teams to gather feedback, validate content, and ensure documentation accuracy
- Reviewed and edited outsourced product documentation for accuracy, clarity, and consistency.
- Applied AI tools for research, text summarization, and proofreading, reducing document generation time by 50%.
- Standardized outsourced documentation by aligning content with templates
- Created training materials and conducted workshops for external teams to improve documentation practices and tool proficiency
- Designed and enhanced technical diagrams (e.g., workflows, architecture, and process flows)
- Proofread outsourced products documents
Technical Writer
Saba Logistik GmbH
05.2023 - 09.2023
- Launched an internal documentation portal using the Sphinx framework
- Implemented Vale for linting automation
- Updated post-release Postman collections
- Investigated new tools for document generation automation
Technical Writer
DISQO Co
02.2022 - 11.2022
- Utilized writing, editing, and proofreading skills to produce engaging and error-free content
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar
- Communicated with product and engineering managers for feedback
- Followed company editorial style guides to craft clear, helpful content
- Gathered material to research and complete writing tasks
- Carefully documented technical workflows in a private wiki
- Identified issues, analyzed information, and provided solutions to problems
- Worked with stakeholders to understand their needs to provide excellent service
API Technical Writer
DOTIN Co
09.2017 - 10.2021
- Increased customer satisfaction by resolving documentation issues
- Offered friendly and efficient customer service and handled challenging situations efficiently
- Participated in continuous improvement by generating suggestions and engaging in activities to support teamwork
- Supplied API usage examples for end users
- Crafted a document template for APIs
- Created incident management processes for multiple products
- Built a knowledge base for incident management
QA Engineer
DOTIN Co
10.2015 - 09.2017
- Managed integration test environment
- Co-founded Fintechlab, a financial API sandbox
- Boosted web service adoption via Fintechlab
- Mentored at two Fintech events
Java Developer
DOTIN Co
06.2011 - 10.2015
- Contributed to the team in developing the SWIFT Module, covering both frontend and backend (Java 8, Hibernate, Struts, HTML, JavaScript).
Education
BS - Software Engineering
Azad University
Skills
- Technical editing, Technical research, Documentation management, Effective writing, Collaborative writing, Agile methodology, Software documentation, Style guide creation, CMS management, Editing and proofreading, API documentation, Single sourcing, Release notes writing, User guides, External team collaboration, Technical writing, Active listening
- Markdown, reStructuredText, HTML, XML, JSON
- Sphinx, Docusaurus, Hexo, Confluence, MS Office
- Vale (linting automation), Docs-as-Code workflows
- Git/GitHub, GitLab
- Jira, Slack, Microsoft Teams
- Docker, CI/CD
- GitHub Copilot, MS Teams Copilot, Cursor, VSCode
- Google Analytics, Google Search Console
- Java, JavaScript, Python, PHP, C#
- MySQL, MSSQL, Oracle, Redis
- Linux command line, Postman, REST APIs, OpenAPI
- Lucidchart, Drawio, MS Visio
- Canva, GIMP (image editing), Adobe Photoshop, screenshot editing, diagram creation, and training visuals
Websites
Training
- Creating API Documentation – (LinkedIn Learning)
- Essentials of Team Collaboration – (LinkedIn Learning)
- Goal Setting: Objectives and Key Results (OKRs) – (LinkedIn Learning)
- Building APIs with Swagger and the OAS – (LinkedIn Learning)
- Technical Writing: Quick Start Guides – (LinkedIn Learning)
- Writing in Plain English – (LinkedIn Learning)
- API documentation with JSON and XML – (LinkedIn Learning)
- Canva Essential Training – (LinkedIn Learning)
- Become a JavaScript Developer – (LinkedIn Learning)
- Building APIs with Swagger and the OpenAPI Specification – (LinkedIn Learning)
Timeline
Technical Writer
Cuculus GmbH
09.2023 - Current
Technical Writer
Saba Logistik GmbH
05.2023 - 09.2023
Technical Writer
DISQO Co
02.2022 - 11.2022
API Technical Writer
DOTIN Co
09.2017 - 10.2021
QA Engineer
DOTIN Co
10.2015 - 09.2017
Java Developer
DOTIN Co
06.2011 - 10.2015
BS - Software Engineering
Azad University