Iva Rogovic Lekic
Zagreb
Summary
I am an accomplished professional with a background in aeronautical engineering and extensive experience in the aviation industry. I successfully established and managed the first Croatian business jet airline, where I served as a pilot and CEO and gained valuable insights into the industry.
Building on this foundation, I have been serving as the CEO of Marsh for the past five years, and since 2023. a CEO of Marsh Mclennan.
During my tenure as CEO, together with my closest team I have led Marsh McLennan to remarkable growth and success. Over the last four years, we have strategically positioned the company to achieve a four-fold increase in revenues. This outstanding performance has propelled Marsh CROATIA to become the number 2 broker in the industry in terms of organic growth in 2022, a significant leap from our previous ranking of number 9 in 2019.
Our portfolio at Marsh primarily focuses on aviation and energy sector clients, allowing us to specialize in these sectors and provide tailored solutions to meet their unique needs. Additionally, we have established a strong FINPRO (Financial and Professional Liability) footprint in Croatia, where we have successfully placed 60% of all Directors and Officers (D&O) policies in the country.
I am the results-driven CEO with forward-thinking approach centered on company success and competitive growth with demonstrated record of success in building successful teams and managing profitable operations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CEO Marsh McLennan Croatia, Senior Vice President Marsh McLennan
Marsh McLennan
04.2023 - Current
- Managed to position MARSH CROATIA from number 9 ranking broker in 2019 to number 2 in 2022, by increasing number of employees and revenue by 4 times
- Developed and implemented a strategic vision for the company, setting clear goals and objectives to position MARSH CRAOTIA as a market leader. Lead the executive team in executing the strategic plan and ensuring alignment with the company's mission and values.
- Drove the expansion of the business into the reinsurance sector by identifying opportunities for growth and developing strategies to penetrate this market. Established partnerships and collaborations with reinsurance companies and other MMC companies (Guy Carpenter) to enhance the company's offerings and increase market share
- Expanded the company's portfolio by targeting and acquiring large domestic companies as clients, creating the portfolio share of more then 80% being local companies won exclusively by local team
- Developed and maintained strong relationships with key decision-makers in these organizations, understanding their risk management needs, and providing tailored insurance solutions.
- Developed and executed marketing and branding strategies to enhance the MARSH's visibility and reputation in the market. Positioned MARSH CROATIA as a trusted advisor and preferred insurance broker for large domestic companies seeking comprehensive risk management solutions.
- Built and led a high-performing team of insurance professionals, providing guidance, mentorship, and support. Foster a culture of excellence, collaboration, and continuous learning to drive employee engagement and retention.
- Representing MARSH in industry forums, conferences, and networking events to enhance the company's visibility and establish thought leadership. Staying abreast of industry trends, regulatory changes, and emerging risks to proactively adapt the company's strategies and offerings.
- Overseeing the financial performance of the company, ensuring profitability, cost control, and sustainable growth. Developing and managing budgets, monitoring key financial metrics, and making strategic decisions to optimize financial outcomes.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress
CEO Marsh Croatia
Marsh McLennan
05.2019 - Current
- Managed to position MARSH from number 9 ranking broker in 2019 to number 2 in 2022, by increasing number of employees and revenue by 4 times
- Developed and implemented a strategic vision for the company, setting clear goals and objectives to position MARSH as a market leader. Lead the executive team in executing the strategic plan and ensuring alignment with the company's mission and values.
- Drove the expansion of the business into the reinsurance sector by identifying opportunities for growth and developing strategies to penetrate this market. Established partnerships and collaborations with reinsurance companies and other MMC companies (Guy Carpenter) to enhance the company's offerings and increase market share
- Expanded the company's portfolio by targeting and acquiring large domestic companies as clients, creating the portfolio share of more then 80% being local companies won exclusively by local team
- Developed and maintained strong relationships with key decision-makers in these organizations, understanding their risk management needs, and providing tailored insurance solutions.
- Developed and executed marketing and branding strategies to enhance the MARSH's visibility and reputation in the market. Positioned MARSH as a trusted advisor and preferred insurance broker for large domestic companies seeking comprehensive risk management solutions.
- Built and led a high-performing team of insurance professionals, providing guidance, mentorship, and support. Foster a culture of excellence, collaboration, and continuous learning to drive employee engagement and retention.
- Representing MARSH in industry forums, conferences, and networking events to enhance the company's visibility and establish thought leadership. Staying abreast of industry trends, regulatory changes, and emerging risks to proactively adapt the company's strategies and offerings.
- Overseing the financial performance of the company, ensuring profitability, cost control, and sustainable growth. Developing and managing budgets, monitoring key financial metrics, and making strategic decisions to optimize financial outcomes.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Vicepresident, Association of Insurance and Reinsurance Brokers
Croatian Chamber of Commerce
05.2018 - 02.2021
- Responsible for overseeing the operations and strategic direction of the association, representing the interests of insurance brokers, and promoting the growth and professionalism of the industry as a whole
- Representing the interests of insurance and reinsurance brokers in dealings with government agencies, regulatory bodies, industry associations, and other stakeholders
- Advocating for favorable policies, regulations, and legislation that support the interests of insurance brokers and their clients
- Promoting the insurance brokerage profession and raising awareness of its value and importance.
- Engaging in public speaking, media interviews, and industry events to educate the public, policymakers, and other stakeholders about the role of insurance brokers in risk management and insurance solutions.
Managing Director
Link Insurance Brokers CROATIA
02.2017 - 05.2019
- Increased overall company performance by implementing strategic management initiatives and streamlining operations, expanding the collaboration with independent brokers from London market, predominantly Lloyds brokers
- Drove innovation by starting to offer first financial lines products to Croatian market, mainly D&O and PI insurance, reinsured by London reinsurance market
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations
- Established a high-performing team, recruiting top talent from diverse industries to drive organizational excellence
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Expanded market presence through successful negotiation of key partnerships and acquisitions
- Assisted in recruiting, hiring and training of team members
- Managed purchasing, sales, marketing and customer account operations efficiently
- Interacted well with customers to build connections and nurture relationships
- Implemented business strategies, increasing revenue, and effectively targeting new markets
Executive Director
Centar broker - insurance and reinsurance brokerage services
01.2014 - 01.2017
- Managed the company leading it into position number 1 broker on the Croatian market in 2016. by revenues, by expanding companies portfolio with new clients
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Head of Brokers Channel, Management Board Office
Triglav Insurance Company Ltd.
01.2012 - 01.2014
- Management of Brokers Channel in Triglav Insurance, the largest insurance company in the region.
- Managed to achieve a 60% growth of brokers portfolio in 2 years
- Responsible for overseeing and managing the relationships with insurance brokers, ensuring effective collaboration, support, and growth of the broker network to drive business results
- A crucial role in developing and executing strategies to maximize broker engagement, satisfaction, and productivity
- Built and maintained strong relationships with insurance brokers, serving as the primary point of contact for their needs and concerns. Fostered open lines of communication, address inquiries, and provide timely support to enhance the broker experience.
- Collaboration with brokers to identify new business opportunities and develop strategies to expand the company's market presence. Working closely with the sales and underwriting teams to drive broker-led growth initiatives and achieve business targets.
- Monitoring and evaluating the performance of insurance brokers, analyzing key metrics such as production, retention, and profitability. Providing feedback, guidance, and support to brokers to optimize their performance and drive business results.
- Developing and implementing training programs and resources to enhance the knowledge and skills of insurance brokers. Providing ongoing education on insurance products, underwriting guidelines, sales techniques, and industry trends to ensure brokers are equipped to effectively serve clients.
- Ensuring brokers adhere to regulatory requirements, company policies, and ethical standards. Conducting regular audits and reviews to assess compliance and mitigate potential risks. Providing guidance and support to brokers in navigating complex regulatory environments.
- Staying informed about market trends, competitor activities, and emerging risks in the insurance industry. Sharing relevant insights and market intelligence with brokers to help them identify new opportunities and make informed business decisions
- Continuously evaluating and enhancing broker management processes and systems to drive efficiency and effectiveness. Identifying opportunities for automation, digitization, and streamlining of workflows to improve broker experience and operational performance.
Managing Director / Accountable manager
ID jet
03.2004 - 01.2010
- As the co-owner and CEO of the first Croatian business jet airline, I was responsible for leading and overseeing all aspects of the company's operations.
- My primary objective was to drive the strategic direction, growth, and profitability of the airline while ensuring exceptional service delivery and customer satisfaction, as well as shaping the company's vision, culture, and reputation within the aviation industry.
- Developing and executing the airline's strategic plan, setting clear goals and objectives to position the company as a leader in the business jet market. Lead the executive team in implementing the strategic vision and ensuring alignment with the company's mission and values.
- Overseeing the financial performance of the airline, including budgeting, forecasting, and cost control. Developing and implementing strategies to optimize revenue generation, manage expenses, and achieve profitability targets
- Identifying and pursuing new business opportunities and expanding the airline's market presence and revenue streams. Developing and maintaining relationships with key clients, partners, and stakeholders to drive business growth and secure long-term contracts.
- Built and led a high-performing team of aviation professionals, providing guidance, mentorship, and support, fostering a culture of excellence, collaboration, and continuous learning to drive employee engagement and retention
- Developed and executed marketing and branding strategies to enhance the airline's visibility and reputation. Positioned the company as a preferred choice for business jet travel, targeting high-net-worth individuals, corporate clients, and other discerning travelers.
- Cultivating and maintaining strong relationships with key stakeholders, including government authorities, airport authorities, aircraft manufacturers, and industry associations. Collaboration with stakeholders to address industry challenges, influence policy decisions, and drive positive change within the aviation sector.
- Representing ID Jet at GENEVA EBACE
Airplane Pilot
Trade Air
01.2003 - 01.2004
- Operating and navigating aircraft in accordance with flight plans, air traffic control instructions, and company policies. Performing pre-flight inspections, conducting aircraft systems checks, and ensuring all necessary equipment is in working order.
- Safety and Security: Prioritizing the safety and security of passengers, crew, and the aircraft. Adhere to strict safety protocols, including conducting pre-flight safety briefings, monitoring weather conditions, and making critical decisions in emergency situations.
- Flight Planning: Collaborating with the flight dispatch team to plan flight routes, considering factors such as weather conditions, airspace restrictions, and fuel efficiency. Reviewing and analyzing flight plans, ensuring compliance with regulations and company policies.
- Communication: Maintaining effective communication with air traffic control, providing position reports, following instructions, and coordinating with ground personnel. Communicating with the cabin crew to ensure a seamless and coordinated operation.
- Crew Coordination: Work closely with the cabin crew to ensure effective teamwork and coordination throughout the flight. Delegate tasks, share information, and support each other in delivering a safe and comfortable travel experience.
- Decision Making: Making informed decisions based on a thorough assessment of flight conditions, aircraft performance, and regulatory requirements. Evaluate risks, consider alternative courses of action, and prioritize the safety and well-being of passengers and crew.
- Continuous Training and Development: Staying current with industry regulations, technological advancements, and best practices through ongoing training and professional development. Participating in simulator training, attending recurrent training sessions, and staying updated on changes in aviation procedures.
- Documentation and Reporting: Maintaining accurate and detailed flight records, including flight plans, logbooks, and incident reports. Completing required paperwork and submiting reports in a timely manner, complying with regulatory and company requirements.
Airplane Pilot
Laus Air
01.2000 - 01.2003
- Operating and navigating aircraft in accordance with flight plans, air traffic control instructions, and company policies. Performing pre-flight inspections, conducting aircraft systems checks, and ensuring all necessary equipment is in working order.
- Safety and Security: Prioritizing the safety and security of passengers, crew, and the aircraft. Adhere to strict safety protocols, including conducting pre-flight safety briefings, monitoring weather conditions, and making critical decisions in emergency situations.
- Flight Planning: Collaborating with the flight dispatch team to plan flight routes, considering factors such as weather conditions, airspace restrictions, and fuel efficiency. Reviewing and analyzing flight plans, ensuring compliance with regulations and company policies.
- Communication: Maintaining effective communication with air traffic control, providing position reports, following instructions, and coordinating with ground personnel. Communicating with the cabin crew to ensure a seamless and coordinated operation.
- Crew Coordination: Work closely with the cabin crew to ensure effective teamwork and coordination throughout the flight. Delegate tasks, share information, and support each other in delivering a safe and comfortable travel experience.
- Decision Making: Making informed decisions based on a thorough assessment of flight conditions, aircraft performance, and regulatory requirements. Evaluate risks, consider alternative courses of action, and prioritize the safety and well-being of passengers and crew.
- Continuous Training and Development: Staying current with industry regulations, technological advancements, and best practices through ongoing training and professional development. Participating in simulator training, attending recurrent training sessions, and staying updated on changes in aviation procedures.
- Documentation and Reporting: Maintaining accurate and detailed flight records, including flight plans, logbooks, and incident reports. Completing required paperwork and submitting reports in a timely manner, complying with regulatory and company requirements.
Education
Intermediate Professional Indemnity Insurance
Chartered Insurance Institute UK
London, UK2017
Fundamentals of Reinsurance
Chartered Insurance Institute UK
London, UK2016
Intermediate Reinsurance
Chartered Insurance Institute UK
London, UK2016
Advanced Reinsurance
Chartered Insurance Institute UK
London, UK2016
Advanced Directors And Officers Liability Ins
Chartered Insurance Institute UK
London, UK2015
D&O, PI And PL
Chartered Insurance Institute UK
London, UK2014
Licence - Commercial Pilot Licence Airplane
Federal Aviation Administration FAA
Naples, USA1998
Commercial Pilot License
Joint Aviation Authorities
Zagreb, Croatia1998
Skills
- I have strong leadership skills, able to inspire and motivate my team, set a clear vision and direction for the company, and make strategic decisions that drive growth and profitability
- I poses deep understanding of the insurance industry and this includes knowledge of insurance products, market trends, regulatory requirements, and emerging risks Staying up-to-date with industry developments and continuously expanding my knowledge base was crucial for making informed decisions and providing valuable insights to our clients
- I have a strong business acumen and a solid level of understanding of financial management, budgeting, and strategic planning This includes the ability to analyze financial data, identify growth opportunities, and make sound business decisions that align with the company's goals
- I am an effective communicator with negotiation skills, and the ability to establish trust and credibility
- I am strategy driven and have a long-term vision for the company This involves identifying market opportunities, developing innovative solutions, and adapting to changing industry dynamics Strategic thinking allows me to position MARSH for growth and navigate challenges effectively
Accomplishments
I am the proud winner of HUM CROMA (Croatian Managers Association) annual awards in 2023. The proclamation ceremony of the best business managers and entrepreneurs was held in February 2024 of this under the auspices of the President of the Republic Zoran Milanović.
This is the first time ever any broker was nominated and won the award.
The Croatian Managers’ and Entrepreneurs’ Association CROMA is the first independent national professional association that has been working continuously for 30 years to enhance the public dignity of the managerial profession, entrepreneurial culture and overall management capacities of the Croatian economy. As an association of people, not companies, HUM CROMA wants to be a support for managers and entrepreneurs and a link for their better connection.
Certification
- Advanced Director's and Officer's Liability Insurance
- Fundamentals of Reinsurance, Intermediate Reinsurance Advanced Reinsurance
- Intermediate Professional Indemnity PI, D&O and PL
- Commercial Pilot License, Airplane
- Instrument Pilot License, Airplane
- Multi-engine Pilot License, Airplane
Languages
German
English
Italian
Croatian
Timeline
CEO Marsh McLennan Croatia, Senior Vice President Marsh McLennan
Marsh McLennan
04.2023 - Current
CEO Marsh Croatia
Marsh McLennan
05.2019 - Current
Vicepresident, Association of Insurance and Reinsurance Brokers
Croatian Chamber of Commerce
05.2018 - 02.2021
Managing Director
Link Insurance Brokers CROATIA
02.2017 - 05.2019
Executive Director
Centar broker - insurance and reinsurance brokerage services
01.2014 - 01.2017
Head of Brokers Channel, Management Board Office
Triglav Insurance Company Ltd.
01.2012 - 01.2014
Managing Director / Accountable manager
ID jet
03.2004 - 01.2010
Airplane Pilot
Trade Air
01.2003 - 01.2004
Airplane Pilot
Laus Air
01.2000 - 01.2003
Intermediate Professional Indemnity Insurance
Chartered Insurance Institute UK
Fundamentals of Reinsurance
Chartered Insurance Institute UK
Intermediate Reinsurance
Chartered Insurance Institute UK
Advanced Reinsurance
Chartered Insurance Institute UK
Advanced Directors And Officers Liability Ins
Chartered Insurance Institute UK
D&O, PI And PL
Chartered Insurance Institute UK
Licence - Commercial Pilot Licence Airplane
Federal Aviation Administration FAA
Commercial Pilot License
Joint Aviation Authorities
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