Ivana Méndez Herrera
Raunheim,HE
Summary
With my academic background, I would love to be part of a company where I can apply my knowledge and allow me to develop professionally. Thanks to my great motivation for learning, I am able to adapt to diverse situations and deliver exceptional performance. Meanwhile I strive to work in collaborative environments, promoting teamwork and upholding values such as companionship and commitment.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon Germany S8 Transport GmbH
09.2024 - 05.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 15 kilograms.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Scan, sort, and redirect packages containing Amazon's entire product range.
Shop Assistant and Stocking Clerk
Market Qiu, S. L
01.2024 - 03.2024
- Loading and unloading of goods.
- Stock control, classification and replenishment of goods.
- Keeping the shop tidy and clean.
- Placing products with the nearest expiry date in sight and at the front of the line.
- Correctly arranging cartons and goods in the store and warehouse to facilitate access.
Shop Assistant
Queen Boutique
05.2023 - 12.2023
- Placement and decoration of shop windows, walls, etc…
- Advising customers during and after the purchase.
- Stock and order control, taking care of the reception, classification and restocking of goods.
- Shop maintenance, organisation, good manners and presence.
- Modelling the shop for R.R.S.S and managing the shop.
- Handled cash register transactions accurately and efficiently.
Bartender
Bar "El Bambú"
06.2022 - 12.2023
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Customer Service Cashier
Media Markt
02.2021 - 06.2022
- To register and collect sales transactions in the various payment methods through the proper preparation, execution and daily control of the cash register.
- Resolve doubts, manage returns and complaints according to the their characteristics and importance.
- Drawing up and issuing invoices, delivery notes, sales and credit notes.
- Ensuring the quality of all processes relating to customer service and online orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
Bartender
Asador "La Gastroteka"
02.2018 - 08.2019
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Education
Vocational Training - Business Management
IES "Miguel De Cervantes"
Seville, Andalusia01-2022
Bachelor of Science - Social Sciences
IES "Virgen De Consolación"
Utrera, Seville06.2020
Some College (No Degree) - English Education
Premier School of English
Seville, AndalusiaSkills
- Good presence
- Ability to work in a team
- Effort and loyalty
- Ability to adapt to any situation
- Responsibility
- Decisive and dynamic
- Self-motivated and disciplined
- Problem-solving
- Customer service
- Strong multitasking
Additional Information
- People person, extrovert.
- Honours student, high academic achievement.
- Regular gym-goer.
- Lover of reading, cinema and culture in general.
- Used to working under pressure.
Languages
English
Upper Intermediate
B2
French
Beginner
A1
Spanish
Bilingual or Proficient (C2)
Timeline
Warehouse Worker
Amazon Germany S8 Transport GmbH
09.2024 - 05.2025
Shop Assistant and Stocking Clerk
Market Qiu, S. L
01.2024 - 03.2024
Shop Assistant
Queen Boutique
05.2023 - 12.2023
Bartender
Bar "El Bambú"
06.2022 - 12.2023
Customer Service Cashier
Media Markt
02.2021 - 06.2022
Bartender
Asador "La Gastroteka"
02.2018 - 08.2019
Vocational Training - Business Management
IES "Miguel De Cervantes"
Bachelor of Science - Social Sciences
IES "Virgen De Consolación"
Some College (No Degree) - English Education
Premier School of English
Personal Information
- Place of Birth: Santa Cruz de la Sierra, Bolivia
- Date of Birth: 03/09/02
- Gender: Woman
- Nationality: Spanish- Bolivian
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