Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies
Timeline
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Jaad Fateh

Jaad Fateh

Maastricht

Summary

Driven student skilled in Intercultural awareness, business correspondence, and financial reporting. Offers advanced abilities in marketing and finance paired with strengths in time management and multitasking. Works well with tight deadlines and precise requirements.

Overview

3
3
years of professional experience

Work History

Pension Administrator

AZL
04.2024 - Current
  • Increased operational efficiency by identifying areas of improvement in the pension administration process.
  • Helping employers fill in their employee's pension administration.
  • Managed complex pension cases, ensuring compliance with federal regulations and company policies.
  • Provided expert guidance to clients regarding various aspects of their pension plans, including investment options, tax implications, and benefit distribution methods.
  • Resolved participant issues promptly, maintaining a high level of customer satisfaction and fostering trust in the pension program.

Pricing & Tender Coordinator

Boston Scientific
03.2023 - 09.2023
  • Public tenders for Belgium and Luxembourg, Offers for both Dutch- & French speaking customers, Credit notes/ Debit notes, Price discrepancies, Working in SAP & Service Cloud
  • Collaborated with cross-functional teams to ensure accurate and timely submission of tenders.
  • Identified and corrected miscalculations and financial discrepancies to support quality assurance.

Front-office Operator

Q-Park
04.2022 - 01.2023
  • Making sure that the Dutch & Belgian customers have a joyful customer journey, while picking up calls at the HQ of Q-park
  • Identified customer needs through excellent attentive listening, promptly providing solutions to ensure outstanding customer satisfaction
  • Independently managed customer queries and issues while under high pressure and in deadline-driven environments through quick decision-making skills.

Contact & Source Researcher

GGD Zuid Limburg
06.2021 - 09.2021
  • Contacting Covid-19 contaminated people from the region Zuid-Limburg to document information for research purposes as well as provide information to the infected ones to improve their health
  • Dealt with complex customer complaints professionally and politely, resolving issues with favorable solutions
  • Followed up customer calls with further information or instructions when necessary.

Education

Bachelor of Science - International Business

Zuyd
Maastricht
06.2025

Senior General Secondary Education - Economy & Social

Bonnefanten College
Maastricht
01.2019

Skills

  • Intercultural awareness
  • Business correspondence
  • Financial reporting
  • Marketing
  • Finance
  • Time management
  • Multitasking
  • Neuromarketing & Consumer Behavior
  • Debt and credit management
  • Microsoft Software
  • Business Administration
  • High Paced Problem Solving
  • Marketing Techniques
  • Pension Calculation
  • Pension regulations expertise

Languages

English C2
Dutch C2
Kurdish C2
German B1

References

  • Wim Buekenhoudt, Pricing & Tender Supervisor (BeLux), +32 494273488, Wim.buekenhoudt@bsci.com
  • Ria Debruyn, Pricing & Tender Supervisor (BeLux), +32 496279282, Ria.Debruyn@bsci.com

Hobbies

I enjoy spending time analyzing investment opportunities in the stock and crypto markets, investigating trends, events, and cycles, and using them as tools to navigate between markets.

Timeline

Pension Administrator

AZL
04.2024 - Current

Pricing & Tender Coordinator

Boston Scientific
03.2023 - 09.2023

Front-office Operator

Q-Park
04.2022 - 01.2023

Contact & Source Researcher

GGD Zuid Limburg
06.2021 - 09.2021

Bachelor of Science - International Business

Zuyd

Senior General Secondary Education - Economy & Social

Bonnefanten College

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Jaad Fateh