Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser
Harrys Savoy
09.2024 - 04.2025
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Trained new staff in bussing and cleaning procedures.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Worked well in diverse team settings by partnering with others to complete tasks.
Established rapport with customers by providing friendly and attentive service.
Lifeguard (Seasonal)
Neptune Pool Management
06.2022 - 08.2024
Provided vigilant supervision of pool and beach areas, ensuring the safety of all patrons by enforcing rules and responding promptly to emergencies.
Led a team of lifeguards, conducting regular training sessions on CPR, first aid, and rescue techniques to maintain a high level of preparedness.
Managed daily operations, including scheduling, overseeing pool maintenance, and ensuring compliance with health and safety regulations.
Demonstrated strong leadership in handling and resolving conflicts, including effectively communicating with distraught or difficult customers to address their concerns and maintain a positive environment.
Assisted in the organization of special events and swim programs, contributing to the overall success and customer satisfaction of the aquatic center.
Received recognition for maintaining a safe and welcoming environment, resulting in high customer retention and positive feedback from patrons.
Implemented and enforced safety protocols to prevent accidents and injuries.
Conducted regular equipment checks to ensure functionality and readiness for emergencies.
Collaborated with other staff members to coordinate emergency response procedures and drills.
Maintained accurate records of incidents, observations, and training sessions for documentation and analysis.
Education
High School Diploma -
Concord High School
Wilmington, DE
06-2025
Skills
Customer service
Time management
Communication skills
Guest services
Attention to detail
Multitasking and organization
Professional appearance
Performance improvement
Positive attitude
Hand-eye coordination
Equipment operation
Food safety
Safety awareness
Accomplishments
Resolved product issue through consumer testing.
Certification
ServSafe License
Languages
English
Native or Bilingual
Interests
Camping
Enjoy hobbies that combine physical activity with outdoor exploration