Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacoby Williams

703 Tundra Lane, Eielson Air Force Base

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry level cyber position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Volunteer Service Desk

Air Force
09.2021 - 01.2023

-Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with
Server Manager, Print Queue Management.

-Joins client computers to Microsoft Active Directory domains.

-Maintain Systems Availability and perform regular maintenance on equipment.

-Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.

-Installs and configures network printers.

-Position shall operate, maintain, administer and manage Enterprise systems server and client hardware, software, applications and services

-Provides user and Microsoft Exchange account maintenance as required


Air Force Fitness Supervisor

Air Force
03.2017 - 01.2023

- Improved member satisfaction by consistently providing exceptional customer service and addressing individual needs

- Developed comprehensive fitness programs for clients, resulting in increased overall health and wellbeing.

- Managed daily operations of the fitness center, ensuring a clean, safe, and welcoming environment for members and guests.

-Mentored and supervised a team of fitness professionals, fostering collaboration and promoting professional growth.

Volunteer Systems Administrator

Air Force
02.2019 - 11.2019

- Diagnosed and resolved hardware and software issues.

- Maintain Systems Availability and perform regular maintenance on equipment.

-Provide desktop, server and software application integration support

-Provide technical assistance for assigned projects

-Manage and administer user accounts, profiles and access

Education

High School Diploma -

Wilson High School
Florence, South Carolina
06.2016

Skills

  • Task Prioritization
  • Verbal Communication
  • Microsoft Word
  • Troubleshooting
  • Problem Solving
  • Critical Thinking
  • Teamwork and Collaboration
  • Organizational Skills
  • Active Listening

Certification

  • [Security + ], [CompTIA] - Mar 2021
  • [Azure Administrator], [Microsoft] - [Jan 2024]

Timeline

Volunteer Service Desk

Air Force
09.2021 - 01.2023

Volunteer Systems Administrator

Air Force
02.2019 - 11.2019

Air Force Fitness Supervisor

Air Force
03.2017 - 01.2023

High School Diploma -

Wilson High School
Jacoby Williams