Jacqueline Dawson
Opelika,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
General Clerk
Department Of Juvenile Justice
07.2014 - 12.2014
- Processed security data.
- Processed all data on disciplinary reports.
- Maintained disciplinary files.
- Maintained a hard copy backup of all sensitive information.
- Maintained CCTV document.
- Interactive with investigator and documented,
- Perform other clerical duties such as responding to all incoming calls, sorting, and distributing mail, sending fax.
- Assisted juvenile detectives with Special Incident Reports.
- Data entry forty to sixty disciplinary reports a day.
Juvenile Correction Officer
Department of Juvenile Correction
07.2011 - 07.2014
- Correction office for twenty juveniles from the age of ten to eighteen on the mental health unit.
- Preformed three daily counts of juveniles.
- Overseen dayroom activities.
- Thirty minutes counts everyday.
- Maintained security on the unit.
- Escorted juveniles from breakfast.
- Escorted juveniles to school and to lunch.
- Maintained separation from other units.
- Organized showers.
- Organized recreation time.
- Personal confidence with each juvenile.
- Guidance to juveniles of the outside world.
- Gave advice on education.
- Escorted students to and from school.
- In school detention officer.
- Overseen the tier program for rewards for good behavior.
- Write disciplinary reports for incidents on the unit.
- On duty for visitation.
- Radio communication.
- Worked control room for the entire facility.
Administrative Assistant
Paine College
09.2000 - 06.2011
- Provided professional administrative support to the Division of Social Science, including Sociology, History, Psychology, Cultural Anthropology, and Statistics.
- Assisted seven full-time professors and six adjunct faculty, managing calendars, scheduling meetings, and preparing syllabi.
- Planned and oversaw events like open houses and trips,
- Managed budgets and academic files,
- Maintained student GPAs, and coordinated curriculum guidelines.
- Handled multi-phone lines, office supplies, petty cash, and clerical duties, including mail, fax, and data entry of disciplinary reports.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH11.2023
No Degree - Certificate of Communication
Southern New Hampshire University
Manchester, NH11.2023
Skills
- Microsoft Office
- Invoice
- Communication
- Data Entry
- Google Calendar
- Invoice
- Reporting
- Documentation
- Relationship Building
- Crisis Management
- De-Escalation Techniques
- Gang Awareness
Volunteer Work
- Twenty years of volunteering with children in youth and adult choirs at New Zion Hill in Augusta, GA.
- Eight years of volunteering as a Band Booster with Hephzibah High School in Hephzibah, GA.
Timeline
General Clerk
Department Of Juvenile Justice
07.2014 - 12.2014
Juvenile Correction Officer
Department of Juvenile Correction
07.2011 - 07.2014
Administrative Assistant
Paine College
09.2000 - 06.2011
Bachelor of Science - Criminal Justice
Southern New Hampshire University
No Degree - Certificate of Communication
Southern New Hampshire University
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