JACQUELINE LOWE
Millsboro
Summary
To become part of an organization where I will contribute to improve bottom line results, where my experience, combined with a strong work ethic, excellent communication skills, and team building attitude shall compliment practices and regulations within the company.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Rural Carrier Associate
United States Postal Service, USPS
Millsboro
08.2021 - Current
- Delivered mail and packages to designated rural routes efficiently.
- Sorted incoming and outgoing mail accurately for timely distribution.
- Operated postal delivery vehicles while adhering to safety regulations.
Security Shift Manager
Dover Downs Hotel & Casino
Dover
09.2019 - 08.2021
- Supervised security personnel during shifts to maintain a safe environment.
- Coordinated emergency response procedures with local law enforcement and fire departments.
- Implemented security protocols to prevent theft and ensure guest safety.
- Conducted regular patrols of premises to monitor for suspicious activities.
- Trained new security staff on company policies and operational procedures.
- Managed shift schedules to optimize coverage and response time.
- Reviewed surveillance footage to investigate incidents and ensure compliance.
- Collaborated with local law enforcement agencies to coordinate investigations into criminal activity occurring onsite.
- Investigated reports of theft or vandalism in order to identify perpetrators and take corrective action if necessary.
Photographer
LifeTouch National Studios
Salisbury
09.2018 - 01.2019
Security Manager
Ocean Downs Casino
Berlin
01.2013 - 07.2018
- Lead employees while fostering teamwork, employee morale, motivation, and open communication
- Recommend, implement, and document discipline
- Head Chair of Safety Committee Board
- Supervise and conduct Security and employee investigations
- Responsible for compliance with MD Lottery Regulation, Internal Control and Company Policies
- Maintain a constant vigilance to ensure the safety of guests, employees and property
- Promote outstanding customer relations
- Assist in the transfer of monies from one location to another
- Responsible for enforcing security procedures and policies at all assigned posts
- Lead Security Dispatch Officer
Education
High School Graduate -
Stephen Decatur High School
09.2004 - 05.2008
High School Graduate - Criminal Justice Program
Worcester Technical High School
Skills
- Incident investigation
- Emergency response coordination
- Risk assessment
- Crisis management
- Customer service orientation
- Conflict resolution
- Attention to detail
References
- William Gordy, Retired Maryland State Trooper, 410-430-5269
- Gordon Elliott, Retired Dewey Beach D.E Police Chief, 443-827-3126
- William Schuler, DE National Guard, 302-381-1562
Timeline
Rural Carrier Associate
United States Postal Service, USPS
08.2021 - Current
Security Shift Manager
Dover Downs Hotel & Casino
09.2019 - 08.2021
Photographer
LifeTouch National Studios
09.2018 - 01.2019
Security Manager
Ocean Downs Casino
01.2013 - 07.2018
High School Graduate -
Stephen Decatur High School
09.2004 - 05.2008
High School Graduate - Criminal Justice Program
Worcester Technical High School