JADEN MOORE
NEW CASTLE
Summary
Versatile and results-driven professional with extensive experience in customer service and inventory control, notably at Kohl's. Excelled in enhancing shopping experiences and streamlining order fulfillment processes, demonstrating exceptional organizational skills and a commitment to efficiency. Proven ability in cash handling accuracy and fostering team collaboration, significantly contributing to workplace productivity and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Store Associate
Kohl's
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Fulfillment Associate
AMAZON WAREHOUSE
03.2023 - 07.2023
- Interacted with guests in friendly and knowledgeable way.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
- Prevented stockouts by monitoring inventory levels closely and flagging low-stock items for replenishment.
- Managed high-volume order requests to ensure accurate and timely deliveries.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
Package Handler
FedEx:Ground
08.2021 - 04.2023
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained clean, orderly work environment free of hazards.
- Followed safety regulations to maintain safe work environment.
CASHIER
Giant Food Stores
03.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
DELCASTLE TECHNICAL HIGH SCHOOL
WILMINGTON, DE06-2021
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Cash register operation
Timeline
Store Associate
Kohl's
02.2024 - Current
Customer Fulfillment Associate
AMAZON WAREHOUSE
03.2023 - 07.2023
Package Handler
FedEx:Ground
08.2021 - 04.2023
CASHIER
Giant Food Stores
03.2021 - 06.2021
High School Diploma -
DELCASTLE TECHNICAL HIGH SCHOOL
Similar Profiles
Haley DeweesHaley Dewees
Retail Sales Associate at Kohl'sRetail Sales Associate at Kohl's
Michael SantosMichael Santos
Retail Sales Associate at Kohl'sRetail Sales Associate at Kohl's
Brittany HigaBrittany Higa
Salesfloor Supervisor at Kohl'sSalesfloor Supervisor at Kohl's