Summary
Overview
Work History
Education
Skills
Timeline
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Jaelynn Frommer

Dover

Summary

Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.

Overview

6
6
years of professional experience

Work History

Paraprofessional

East Dover Elementary School
09.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

WAITRESS

Tasty Crab House
10.2019 - Current
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.

DIRECT SUPPORT PROFESSIONAL

Point of Hope
08.2022 - 10.2022
  • Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
  • Maintained accurate records of client data including incident reports, progress notes, treatment plans.
  • Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
  • Developed positive relationships with clients through trust building activities and by providing emotional support.

CUSTOMER SERVICE ASSOCIATE

Journey's
07.2019 - 10.2019
  • Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
  • Displayed professionalism when dealing with difficult customers by remaining calm under pressure.
  • Assisted customers with product selection, order entry, and payment processing.
  • Assisted with training new employees on the company's procedures for handling customer inquiries.

LIFEGUARD

Killen's Pond
05.2019 - 07.2019
  • Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
  • Developed strong working relationships with other employees and general public.
  • Conducted pool opening and closing duties.
  • Communicated effectively with fellow employees and patrons.

CASHIER

Burger King
02.2019 - 05.2019
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.

Education

HIGH SCHOOL DIPLOMA -

Dover Higher School
06.2021

Skills

  • Food Preparation and Safety
  • Stocking and Replenishing
  • High-Volume Dining
  • Direct Support Professional
  • Dining Customer Service
  • Cash Handling
  • Team Collaboration
  • Small group and individual assistance
  • Helping students with special needs
  • Effective communication
  • Behavior management

Timeline

Paraprofessional

East Dover Elementary School
09.2024 - Current

DIRECT SUPPORT PROFESSIONAL

Point of Hope
08.2022 - 10.2022

WAITRESS

Tasty Crab House
10.2019 - Current

CUSTOMER SERVICE ASSOCIATE

Journey's
07.2019 - 10.2019

LIFEGUARD

Killen's Pond
05.2019 - 07.2019

CASHIER

Burger King
02.2019 - 05.2019

HIGH SCHOOL DIPLOMA -

Dover Higher School

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Jaelynn Frommer