Jaelynn Frommer
Dover
Summary
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Overview
6
6
years of professional experience
Work History
Paraprofessional
East Dover Elementary School
Dover, DE
09.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
WAITRESS
Tasty Crab House
Dover, DE
10.2019 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
DIRECT SUPPORT PROFESSIONAL
Point of Hope
New Castle, DE
08.2022 - 10.2022
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
CUSTOMER SERVICE ASSOCIATE
Journey's
Dover, DE
07.2019 - 10.2019
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Displayed professionalism when dealing with difficult customers by remaining calm under pressure.
- Assisted customers with product selection, order entry, and payment processing.
- Assisted with training new employees on the company's procedures for handling customer inquiries.
LIFEGUARD
Killen's Pond
Felton, DE
05.2019 - 07.2019
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Developed strong working relationships with other employees and general public.
- Conducted pool opening and closing duties.
- Communicated effectively with fellow employees and patrons.
CASHIER
Burger King
Dover, DE
02.2019 - 05.2019
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
Education
HIGH SCHOOL DIPLOMA -
Dover Higher School
06.2021
Skills
- Food Preparation and Safety
- Stocking and Replenishing
- High-Volume Dining
- Direct Support Professional
- Dining Customer Service
- Cash Handling
- Team Collaboration
- Small group and individual assistance
- Helping students with special needs
- Effective communication
- Behavior management
Timeline
Paraprofessional
East Dover Elementary School
09.2024 - Current
DIRECT SUPPORT PROFESSIONAL
Point of Hope
08.2022 - 10.2022
WAITRESS
Tasty Crab House
10.2019 - Current
CUSTOMER SERVICE ASSOCIATE
Journey's
07.2019 - 10.2019
LIFEGUARD
Killen's Pond
05.2019 - 07.2019
CASHIER
Burger King
02.2019 - 05.2019
HIGH SCHOOL DIPLOMA -
Dover Higher School