Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Jagadeesh Dhandapani

Jagadeesh Dhandapani

Solution Architect
Ritastraße 5, Düsseldorf

Summary

Solutions Architect at Vodafone Group GmbH with total 11+ years of experience in IT Infrastructure and Service Management Operations along with 3+ years of experience as Integration and DevOps Engineer and 4+ years of experience in AWS Cloud Technologies. ITIL V3 and RedHat Certified along with proficient logical reasoning and business analysis Skills. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Always keen to learn new technologies and looking forward for new challenges.

Overview

12
12
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Solutions Architect

Vodafone Group GmBH
01.2023 - Current
  • Responsible for preparing High level and low level software architecture design on Microservice following standard Software Architecture Principles.
  • Prepare Software architecture designs with help of AWS well Architected framework on AWS Cloud.
  • Provide High level solutions design based on product and market requirements.
  • Understand design of existing Monolithic architecture and prepare designs to migrate into Microservice Architecture.
  • Integrated and Delivered Several Migration of Enabler Teams from Data Center to Cloud with minimal impact to customers and also supported in various successful Product Launches.

Manager

VOIS
07.2017 - 01.2023
  • Proficient in Program management to gather requirements and drive design, development and integration activities across cross-functional teams.
  • Interact with Architects and provide inputs to design solutions for complex requirements based on current Customer experience.
  • Proficient in Management Skills to drive team forward towards timely delivery of requirements by providing support on Functional and Technical understanding of End to End Integration of product.
  • Served as primary point of contact to drive effective communication throughout project phase between several teams.
  • Support Management and Technical teams in various functional capabilities and explain limitations for gathering Customer and Business Requirements accordingly.
  • Well versed in various DevOps methods and tools such as GIT, GitLab, Docker, multiple AWS Services Like - ECS, compute services, Lambda, Networking components, basics of AWS EKS, AWS IoT and IAC tools like Terraform and configuration management tools like Ansible.
  • Knowledgeable and experienced in automating processes with Bash and Python Scripting.

Senior System Engineer

Cognizant
06.2012 - 07.2017
  • Provide L1 & L2 level OS administration support for over 20+ clients in Shared service model - Build and Deploy Virtual and Physical servers as per client requirement - Manage Access and resources for Data Centres through Remote
  • Support in System Administration on various Unix and Linux Servers in Shared Service Model for Clients - End to End ownership of 5 Clients and provide customer support
  • Supported in Data Center Migration and completed activity with Zero downtime
  • Received Employee of Month Award in year 2013 for Ownership and Achievement of Customer Satisfaction.

Education

Bachelor of Science - Mathematics

Loyola College
Chennai
04.2009 - 04.2012

Skills

    Technical architecture

Accomplishments

    Employee of the Month - Cognizant Technology Solutions - Oct 2013

    Star Performer Of the Month - _VOIS. - Oct 2017

    Star Performer Of the Month - _VOIS - Aug 2019

    Promoted From Senior Executive to Deputy Manager at _VOIS on Nov - 2018.

    Promoted From Deputy manger to Manager at _VOIS on Nov - 2021.



Timeline

Solutions Architect

Vodafone Group GmBH
01.2023 - Current

Manager

VOIS
07.2017 - 01.2023

Senior System Engineer

Cognizant
06.2012 - 07.2017

Bachelor of Science - Mathematics

Loyola College
04.2009 - 04.2012
Jagadeesh DhandapaniSolution Architect