Jaidah Barnes
Wilmington
Summary
Dedicated professional with extensive experience in behavioral health, admissions coordination, and healthcare support. Proficient in remote communication tools and medical documentation, ensuring efficient virtual collaboration. Adept at managing confidential information, maintaining precise records, and utilizing digital platforms to enhance workflow. Committed to delivering exceptional support in dynamic, remote environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Supervisor of Case management
The Columbus organization
01.2023 - Current
- Compassionate Remote Case Manager with expertise in targeted case management, behavioral health, and healthcare coordination
- Dedicated to helping individuals with developmental disabilities, including autism, access community resources that promote inclusion, safety, and independence
- Skilled in remote communication, crisis intervention, and service coordination, ensuring clients receive high-quality support
- Lead and mentor a team of case managers, providing guidance on best practices in targeted case management
- Oversee case management services for individuals with developmental disabilities, ensuring access to necessary healthcare, therapy, and community support
Admissions Coordinator
DaVita
07.2020 - 08.2022
- Company Overview: DaVita is a leading provider of kidney care services
- Processed admissions data and maintained digital records in compliance with healthcare regulations
- Conducted virtual consultations with applicants and coordinated documentation remotely
- Utilized Microsoft Office Suite and internal databases for record-keeping and reporting
- Provided customer service via phone and email, resolving inquiries efficiently
- DaVita is a leading provider of kidney care services
Scheduler
Brandywine Nursing and Rehab
07.2017 - 06.2020
- Managed and coordinated staff schedules, ensuring adequate shift coverage for nursing and healthcare teams
- Used scheduling software to assign shifts, track staff availability, and resolve coverage gaps
- Communicated with nurses, CNAs, and other healthcare staff to adjust schedules based on facility needs
- Maintained compliance with labor laws and facility policies, ensuring proper staffing ratios
- Assisted with administrative support tasks, including data entry and staff record management
Education
High School Diploma -
William Penn High School
New Castle, DE05.2017
Skills
- Remote communication & collaboration
- Data entry & medical documentation
- Customer service & patient support
- Behavioral assessment & crisis intervention
- Administrative support & record management
- Scheduling & coordination
- Typing proficiency & attention to detail
Certification
- Certified Nursing Assistant (CNA)
- HIPAA Compliance Training
Timeline
Lead Supervisor of Case management
The Columbus organization
01.2023 - Current
Admissions Coordinator
DaVita
07.2020 - 08.2022
Scheduler
Brandywine Nursing and Rehab
07.2017 - 06.2020
High School Diploma -
William Penn High School
- Certified Nursing Assistant (CNA)
- HIPAA Compliance Training
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