Jaime Ouellette
Pinellas Park, Florida
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Manager
United States Army
02.2022 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Network Communication Specialist
United States Army
10.2018 - 02.2022
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Provided administrative support to senior team members.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Managed internal company correspondence by delivering documents, memos and newsletters to appropriate personnel.
Network Communications Specialist
United States Army
02.2018 - 10.2018
- Worked with multiple screens and programs to resolve customer issues.
- Worked cross-functionally with various members of company teams.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Pinellas Park High School
Pinellas Park, Florida05.2017
Skills
- Marketing
- Operations Management
- Performance Management
- Contract Management
- Workforce Management
- Performance Evaluations
Timeline
Manager
United States Army
02.2022 - 06.2024
Network Communication Specialist
United States Army
10.2018 - 02.2022
Network Communications Specialist
United States Army
02.2018 - 10.2018
High School Diploma -
Pinellas Park High School
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