Jake McClay

Oversee recruitment, hiring, training, and personnel management for 300–400 seasonal lifeguards and pool attendants across Sussex County, Delaware. Direct a team of managers responsible for staff scheduling, clock-ins, timesheet management, and on-site support. Ensure compliance with all employee documentation and provide ongoing guidance to supervisors and associates to maintain safe, efficient, and well-staffed aquatic operations.

Was one of the original five team members that helped develop the world’s largest indoor beach front waterpark costing over one hundred million dollars and taking up over one hundred thousand square-feet; Developed more than twenty standard operating procedures and trained over two hundred employees. Worked closely with Cintas to supply the Park service team with all materials necessary to maintain park cleanliness; Oversaw both opening and closing shifts of the facility as the manager on duty

Oversaw daily operation of water park, mini-golf, arcade, campground pool and laundry facility; Responsible for over 100 employees hired, trained, scheduled and timecards; Assisted in development of new zip line and high ropes course; Handled guest complaints and resolved issues; Communicated and organized group events with over 100 individuals.

Organized a twelve-week long camp expecting around 600 campers aged 6-12;

Responsible for Interviewing and hiring 8 camp counselors as well as assigning a daily schedule and ordering supplies.