Summary
Overview
Work History
Education
Skills
Interests
Timeline
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James Teat

James Teat

Smyrna

Summary

Attentive retail professional brings 20 years of experience in managing highly effective teams and creating an atmosphere of teamwork and growth to drive company success. Dynamic retail professional with a proven track record at TJX Companies HomeGoods, excelling in team training and customer service management. Successfully streamlined operations and enhanced store performance, leveraging analytical skills to drive revenue growth. Recognized for effective delegation and fostering employee development, ensuring alignment with sales targets.


Overview

22
22
years of professional experience

Work History

Key Carrier Coordinator

TJX Companies HomeGoods
08.2020 - Current
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed store personnel by delegating tasks and supervising daily operations.

Custom Framing Manager

A.C. Moore Arts and Crafts
08.2003 - 03.2019
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Associate of Arts - Advertising And Design, Multimedia

Delaware Technical Community College
DE
05-2007

High School Diploma -

Caesar Rodney High School
Camden, DE
06-2003

Skills

  • Team training and development
  • Delegation
  • Opening and closing coordination
  • Customer service management
  • Store operations
  • Promotional campaigns

Interests

  • Watching Movies and TV Shows
  • Collecting comics, figures, and other collectibles
  • Going to fan based conventions

Timeline

Key Carrier Coordinator

TJX Companies HomeGoods
08.2020 - Current

Custom Framing Manager

A.C. Moore Arts and Crafts
08.2003 - 03.2019

Associate of Arts - Advertising And Design, Multimedia

Delaware Technical Community College

High School Diploma -

Caesar Rodney High School

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James Teat