- Watching Movies and TV Shows
- Collecting comics, figures, and other collectibles
- Going to fan based conventions
James Teat
Smyrna
Summary
Attentive retail professional brings 20 years of experience in managing highly effective teams and creating an atmosphere of teamwork and growth to drive company success. Dynamic retail professional with a proven track record at TJX Companies HomeGoods, excelling in team training and customer service management. Successfully streamlined operations and enhanced store performance, leveraging analytical skills to drive revenue growth. Recognized for effective delegation and fostering employee development, ensuring alignment with sales targets.
Overview
22
22
years of professional experience
Work History
Key Carrier Coordinator
TJX Companies HomeGoods
2020.08 - Current
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Managed store personnel by delegating tasks and supervising daily operations.
Custom Framing Manager
A.C. Moore Arts and Crafts
2003.08 - 2019.03
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Associate of Arts - Advertising And Design, Multimedia
Delaware Technical Community College
DE2007-05
High School Diploma -
Caesar Rodney High School
Camden, DE2003-06
Skills
- Team training and development
- Delegation
- Opening and closing coordination
- Customer service management
- Store operations
- Promotional campaigns
Interests
Timeline
Key Carrier Coordinator
TJX Companies HomeGoods
2020.08 - Current
Custom Framing Manager
A.C. Moore Arts and Crafts
2003.08 - 2019.03
Associate of Arts - Advertising And Design, Multimedia
Delaware Technical Community College
High School Diploma -
Caesar Rodney High School