Reliable professional skilled in cleaning, organizing, and maintaining guest rooms and common areas. Adept at utilizing a variety of cleaning products and equipment to effectively sanitize any area. Committed to providing excellent service and creating a welcoming, clean environment for guests.
Overview
8
8
years of professional experience
Work History
Housekeeper
Cascade Lodge
12.2023 - 04.2024
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
HOUSEKEEPER
Roosevelt Hotel
04.2023 - 10.2023
Maintained safety standards by wearing gloves and protective clothing
Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
Cleaned and maintained cleaning equipment in good operable condition
Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards.
HOUSEKEEPER
YMCA Blue Ridge Assembly
09.2022 - 12.2022
Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Cleaned and maintained cleaning equipment in good operable condition
Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards.
HOUSEKEEPER
Rock Creek Resort
06.2022 - 09.2022
Maintained safety standards by wearing gloves and protective clothing
Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
Cleaned and maintained cleaning equipment in good operable condition
Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards.
PRESCHOOL ASSISTANT TEACHER
Little Acorns Montessori
03.2020 - 10.2020
Developed classroom materials to provide assistance to teachers in support of lesson plans
Assisted students, individually or in groups, with activities to present and reinforce learning concepts
Monitored students, classroom environment, and playground activities to reinforce positive student behavior and promote safe and positive learning environment
Cleaned, tidied, and sanitized classroom areas every day to give children safe spaces
Supported lead teacher in monitoring and enforcing safety and compliance by developing behavioral guidelines for students
Used storytelling, crafts, and other activities to educate children about foundational concepts
Cultivated relationships with parents to build better support for students and reinforcements for classroom instruction
Promoted good nutrition for every student by preparing and serving healthy meals and snacks.
RECEPTIONIST
Neumann University, Counseling Center for Wellness
08.2016 - 05.2019
Greeted guests promptly and consistently set professional tone with friendly assistance
Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
Accepted incoming mail and packages and routed to appropriate staff
Followed established procedures to protect sensitive and confidential information from unauthorized release
Helped gather supplies and set up spaces to coordinate meetings and office events
Picked up, organized, and wiped down reception regularly to keep area professional and clean
Supported the work of office staff by providing skilled clerical assistance
Resolved guest and staff issues independently by using strong organizational, conflict management, and decision-making abilities
Greeted every visitor with a friendly smile and immediate offer of knowledgeable assistance.
Education
PSYCHOLOGY AND BEHAVIORAL HEALTH INTERVENTION -
Neumann University
Aston, PA
05.2019
Skills
Folding Clean Laundry
Cleaning Bathrooms
Time Management
Guest Relations
Communication
Residential Cleaning
Room turnover
Personal Information
Title: Housekeeper
Timeline
Housekeeper
Cascade Lodge
12.2023 - 04.2024
HOUSEKEEPER
Roosevelt Hotel
04.2023 - 10.2023
HOUSEKEEPER
YMCA Blue Ridge Assembly
09.2022 - 12.2022
HOUSEKEEPER
Rock Creek Resort
06.2022 - 09.2022
PRESCHOOL ASSISTANT TEACHER
Little Acorns Montessori
03.2020 - 10.2020
RECEPTIONIST
Neumann University, Counseling Center for Wellness
Cluster Chief Engineer at Meliá Hotels International, Melia Serengeti Lodge Member of Melia Collection, Ngorongoro Lodge Member of Melia CollectionCluster Chief Engineer at Meliá Hotels International, Melia Serengeti Lodge Member of Melia Collection, Ngorongoro Lodge Member of Melia Collection