Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Janay Laws

Middletown

Summary

Reliable professional skilled in cleaning, organizing, and maintaining guest rooms and common areas. Adept at utilizing a variety of cleaning products and equipment to effectively sanitize any area. Committed to providing excellent service and creating a welcoming, clean environment for guests.

Overview

8
8
years of professional experience

Work History

Housekeeper

Cascade Lodge
12.2023 - 04.2024
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

HOUSEKEEPER

Roosevelt Hotel
04.2023 - 10.2023
  • Maintained safety standards by wearing gloves and protective clothing
  • Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
  • Cleaned and maintained cleaning equipment in good operable condition
  • Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards.

HOUSEKEEPER

YMCA Blue Ridge Assembly
09.2022 - 12.2022
  • Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Cleaned and maintained cleaning equipment in good operable condition
  • Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards.

HOUSEKEEPER

Rock Creek Resort
06.2022 - 09.2022
  • Maintained safety standards by wearing gloves and protective clothing
  • Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
  • Cleaned and maintained cleaning equipment in good operable condition
  • Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards.

PRESCHOOL ASSISTANT TEACHER

Little Acorns Montessori
03.2020 - 10.2020
  • Developed classroom materials to provide assistance to teachers in support of lesson plans
  • Assisted students, individually or in groups, with activities to present and reinforce learning concepts
  • Monitored students, classroom environment, and playground activities to reinforce positive student behavior and promote safe and positive learning environment
  • Cleaned, tidied, and sanitized classroom areas every day to give children safe spaces
  • Supported lead teacher in monitoring and enforcing safety and compliance by developing behavioral guidelines for students
  • Used storytelling, crafts, and other activities to educate children about foundational concepts
  • Cultivated relationships with parents to build better support for students and reinforcements for classroom instruction
  • Promoted good nutrition for every student by preparing and serving healthy meals and snacks.

RECEPTIONIST

Neumann University, Counseling Center for Wellness
08.2016 - 05.2019
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Accepted incoming mail and packages and routed to appropriate staff
  • Followed established procedures to protect sensitive and confidential information from unauthorized release
  • Helped gather supplies and set up spaces to coordinate meetings and office events
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean
  • Supported the work of office staff by providing skilled clerical assistance
  • Resolved guest and staff issues independently by using strong organizational, conflict management, and decision-making abilities
  • Greeted every visitor with a friendly smile and immediate offer of knowledgeable assistance.

Education

PSYCHOLOGY AND BEHAVIORAL HEALTH INTERVENTION -

Neumann University
Aston, PA
05.2019

Skills

  • Folding Clean Laundry
  • Cleaning Bathrooms
  • Time Management
  • Guest Relations
  • Communication
  • Residential Cleaning
  • Room turnover

Personal Information

Title: Housekeeper

Timeline

Housekeeper

Cascade Lodge
12.2023 - 04.2024

HOUSEKEEPER

Roosevelt Hotel
04.2023 - 10.2023

HOUSEKEEPER

YMCA Blue Ridge Assembly
09.2022 - 12.2022

HOUSEKEEPER

Rock Creek Resort
06.2022 - 09.2022

PRESCHOOL ASSISTANT TEACHER

Little Acorns Montessori
03.2020 - 10.2020

RECEPTIONIST

Neumann University, Counseling Center for Wellness
08.2016 - 05.2019

PSYCHOLOGY AND BEHAVIORAL HEALTH INTERVENTION -

Neumann University
Janay Laws