Hi, I’m
Jannik Bussmann
Quality Assurance Manager
Germering
Summary
Quality Assurance Manager with expertise in driving product compliance and enhancing customer satisfaction at CHECK24 Vergleichsportal GmbH. Skilled in cross-departmental collaboration and resolving quality issues efficiently. Known for strong problem-solving abilities and attention to detail, ensuring high standards in quality assurance practices.
Overview
14
years of professional experience
Work History
CHECK24 Vergleichsportal GmbHMunich
Quality Assurance Manager
08.2024 - 05.2025
Job overview
- Liaised effectively with cross-functional teams to resolve quality issues promptly.
- Updated and maintained comprehensive quality assurance documentation for compliance.
- Created and implemented guidelines to ensure consistent product quality standards.
CHECK24 Vergleichsportal GmbHMunich
Senior Customer Service Representative
04.2020 - 08.2024
Job overview
- Handled escalation of grievances addressed to management leadership.
- Provided customer consultation via phone and email.
- Facilitated onboarding, leading to improved workflow integration for new employees.
- Exercised creative problem-solving to consistently exceed customer satisfaction.
Pablo Emilio BurgerBarPlanegg
Kitchen Cook
09.2018 - 07.2019
Job overview
- Monitored quality of ingredients used in the preparation of food items.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Managed inventory orders.
Hanseatische Coffebar GmbHMunich
Barista
04.2018 - 07.2018
Job overview
- Managed cash register and processed transactions with accuracy and integrity.
- Aided in preparing various baked goods such as muffins, cookies, scones, cakes.
- Kept work environment clean and organized, routinely cleaning coffee machines.
- Restocked product displays based on demand and projected sales.
Ruff's BurgerMunich
Cashier
08.2017 - 03.2018
Job overview
- Streamlined the process of receiving orders and handling payments.
- Conducted daily opening and closing tasks such as cash drawer counts and deposit preparations.
- Undertook cross-functional duties, such as food preparation, to maintain operational efficiency.
Backpacking
07.2014 - 07.2017
Job overview
- Traveled to various countries.
DFK AG
Immobilien und Finanzberatung
10.2013 - 01.2014
Job overview
- Conducted energy consulting to optimize usage and reduce costs.
- Executed client acquisition strategies to expand customer base.
Wegweisender Lebensabschnitt
02.2011 - 10.2013
Education
Telekom AG
Training for Fachinformatiker Systemintegration
01.2011
Gymnasium LuisenschuleMülheim an der Ruhr
Fachoberschulreife
Skills
- Quality Control Techniques
- Regulatory Compliance
- Rapid Skill Acquisition
- Cross-Department Coordination
- Problem-Solving Abilities
Affiliations
- Traveling
- Table Tennis
- Cycling
Languages
German
First Language
English
Proficient (C2)
C2
Spanish
Beginner (A1)
A1
Software
JIRA
Confluence
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementCompany CultureWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionInterests
Table-Tennis
Traveling / Hiking
Cycling
Timeline
Quality Assurance Manager
CHECK24 Vergleichsportal GmbH
08.2024 - 05.2025
Senior Customer Service Representative
CHECK24 Vergleichsportal GmbH
04.2020 - 08.2024
Kitchen Cook
Pablo Emilio BurgerBar
09.2018 - 07.2019
Barista
Hanseatische Coffebar GmbH
04.2018 - 07.2018
Cashier
Ruff's Burger
08.2017 - 03.2018
Backpacking
07.2014 - 07.2017
Immobilien und Finanzberatung
DFK AG
10.2013 - 01.2014
Wegweisender Lebensabschnitt
02.2011 - 10.2013
Telekom AG
Training for Fachinformatiker Systemintegration
Gymnasium Luisenschule
Fachoberschulreife
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