Jasilyn Vela
Smyrna
Summary
Dynamic professional with a proven track record at Applebee's, excelling in customer service and cash handling. Adept at problem-solving and team leadership, I consistently enhanced guest satisfaction and operational efficiency. Recognized for effectively managing high-pressure situations while maintaining compliance with health regulations and fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Newark
12.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of dining area, including tables and utensils.
- Handled cash transactions accurately during checkout process.
- Followed health and safety regulations consistently while handling food items.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Toddler Teacher
Celebree
Middletown
08.2022 - 12.2024
- Developed lesson plans to engage toddlers in creative learning activities.
- Implemented daily routines to promote consistent learning experiences for children.
- Encouraged creativity through art projects, music, storytelling, dramatic play.
- Engaged parents in meaningful conversations about their child's growth and development.
- Implemented hands-on, play-based strategies for experiential learning.
- Organized and led activities to promote physical, mental and social development.
- Adapted teaching methods according to individual needs in order to maximize learning potentials.
- Taught children foundational skills in colors, shapes and letters.
- Maintained accurate records of student attendance, assessment results, developmental milestones achieved.
Assistant Manager
Arbys Resturant
Middletown
03.2021 - 07.2022
- Assisted in inventory management to ensure stock availability and freshness.
- Monitored food safety practices to comply with health regulations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Handled cash deposits efficiently, ensuring accuracy and compliance with financial protocols.
Education
Some College (No Degree) - General Business
Delaware Technical Community College
DESkills
- Customer service
- POS terminal operation
- Cash handling
- Problem solving
- Reporting and documentation
- Communication
- Policy enforcement
- Employee supervision
- Goal setting
- Team leadership
- Money handling
Timeline
Server
Applebee's Neighborhood Grill & Bar
12.2024 - Current
Toddler Teacher
Celebree
08.2022 - 12.2024
Assistant Manager
Arbys Resturant
03.2021 - 07.2022
Some College (No Degree) - General Business
Delaware Technical Community College
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