

A bilingual EMR Consultant/Patient access SME/End-user with several years of experience supporting the implementations of EMR's for healthcare systems in various hospitals throughout the nation. I provide technical leadership and teamwork during health systems golive implementations
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Helpdesk
Customer Service
Process Improvements
Service now
Problem Solver
Technical Dress Rehearsals
Team Management