Jasmine Muldrow-Hester
Bayner
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Jail Officer
Virginia Peninsula Regional Jail
08.2021 - 08.2023
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 55+ inmates simultaneously.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Prepared reports to document incidents and violations.
Sales Associate
Staples
12.2015 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
No Degree - Art
Kingsborough Community College
Brooklyn, New YorkHigh School Diploma -
Coney Island Prep High School
Brooklyn, New York06.2017
Skills
- Reading Comprehension
- De-Escalating Conflicts
- Inmate Monitoring
- Emergency Protocol
- Active Listening
- Sales Expertise
- Microsoft Excel
- Retail Sales Customer Service
- Staff Training
- Customer Relations
- Google Docs
- Time Management
- Cash Register Operation
Timeline
Jail Officer
Virginia Peninsula Regional Jail
08.2021 - 08.2023
Sales Associate
Staples
12.2015 - 04.2021
No Degree - Art
Kingsborough Community College
High School Diploma -
Coney Island Prep High School
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