Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jasmine Wright

Dover

Summary

Human Service college graduate with over 4 years of experience in staff supervision and compliance with federal, state, and local laws. Proven ability to contribute positively to organizational growth through effective leadership and knowledge application. Seeking to leverage skills and education in a dynamic company environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Aide

Addus
Dover
06.2024 - Current
  • Maintained clean and safe home environments, reducing falls and accidents for patients.
  • Assisted patients with dressing, grooming, and feeding to adapt to mobility restrictions.
  • Supported clients in daily living activities, enhancing independence and quality of life.
  • Prepared optimal meals according to nutritional plans, promoting healthful eating habits.
  • Safely transferred patients using Hoyer lifts and gait belts to minimize injury risks.
  • Provided emotional support to patients and families, fostering a positive healing atmosphere.
  • Monitored vital signs regularly, reporting abnormalities promptly to supervising nurse or physician.
  • Transported patients to medical appointments and social outings, encouraging community engagement.

Direct Care Worker

Americare Health Solution
Dover
01.2022 - 05.2024
  • Engaged clients in social networks to promote personal health and growth.
  • Planned, purchased ingredients, and prepared healthy meals to ensure client nutrition.
  • Transported individuals to medical appointments, events, and shopping excursions.
  • Assisted clients with daily living activities to support self-esteem and wellness.
  • Positioned bedbound patients to prevent bedsores and enhance comfort levels.
  • Monitored client health status and responded proactively to emerging issues.
  • Collaborated with supervisors to evaluate cases and develop care strategies.
  • Supported residents by implementing individual service plans effectively.

Internship Student

House of Hope Central Housing Collaborative
Dover
10.2023 - 04.2024
  • Acquired practical experience by applying academic knowledge to real-world scenarios.
  • Supported colleagues, contributing to a collaborative work environment.
  • Adapted quickly to new concepts and techniques required for various assignments.
  • Enhanced professional skills through hands-on experiences in time management and communication.
  • Received positive feedback from supervisors, highlighting commitment to personal growth.
  • Consistently delivered high-quality work, showcasing strong work ethic throughout internship.
  • Engaged in workshops and presentations to broaden project-related knowledge.

Scheduling Coordinator

Access Dental LLC
Dover
05.2019 - 12.2022
  • Cultivated strong relationships with management and executive teams through effective scheduling and communication.
  • Collaborated with team members to create contingency plans for staff absences and schedule changes.
  • Resolved daily scheduling conflicts, minimizing operational backlogs and ensuring full shift coverage.
  • Proactively identified scheduling issues and implemented prompt solutions to enhance efficiency and profitability.
  • Leveraged advanced software tools, including Excel and Outlook, to manage comprehensive appointment calendars.
  • Addressed employee scheduling concerns promptly, fostering a positive work environment.

Warehouse Associate

Amazon Fulfillment Warehouse
Middletown
08.2017 - 05.2019
  • Utilized electronic scanning devices to increase accuracy in order picking.
  • Prepared orders for shipment through efficient picking, packing, and labeling of merchandise.
  • Demonstrated adaptability by assuming various roles in warehouse operations as needed.
  • Consistently exceeded productivity targets while upholding quality and safety standards.
  • Conducted inventory control tasks including counting and stocking of merchandise.
  • Assisted with reorganizing storage areas to reflect changes in demand patterns.
  • Ensured timely shipment of orders to enhance customer satisfaction through proper packaging.

Receptionist/Office Attendant

Got A Doc Walk In Medical Urgent Care
Camden
08.2015 - 07.2017
  • Streamlined front desk operations by efficiently managing phone calls, emails, and walk-in clients.
  • Confirmed appointments and updated client records to maintain accurate information.
  • Cultivated positive relationships with clients through professionalism and strong interpersonal skills.
  • Greeted visitors and customers, providing friendly and knowledgeable assistance.
  • Demonstrated multitasking abilities while managing multiple tasks under tight deadlines.
  • Answered phone promptly and directed calls to appropriate offices.
  • Provided clerical support by copying, faxing, and filing documents for company employees.

Customer Service Representative

Walgreens
Rehoboth Beach
06.2014 - 08.2015
  • Maintained professionalism under pressure while effectively managing high-stress situations and resolving conflicts.
  • Resolved customer complaints with empathy, enhancing loyalty and encouraging repeat business.
  • Promptly addressed customer concerns, resulting in improved satisfaction ratings.
  • Utilized strong product knowledge to deliver informed recommendations tailored to individual needs.
  • Cultivated rapport with customers through active listening, increasing retention rates and securing positive feedback.
  • Coached and mentored new hires, facilitating their successful integration into the team.

Education

Bachelor of Science - Behavioral Sciences

Wilmington University
New Castle, DE
05-2028

Associate of Applied Science - Human Services

Delaware Technical Community College
Dover, DE
05-2024

High School Diploma -

Cape Henlopen High School
Lewes, DE
06-2014

Skills

  • Oral communication
  • Critical thinking
  • Problem solving
  • Administrative skills
  • Adaptability
  • Interpersonal skills
  • Advanced computer skills

Accomplishments

  • Received magna cum laude honors
  • Achieved both Dean's List and President's List honors for all semesters of my graduate studies
  • Delaware Tech Academic Recognition Student Award Fall 2021 - Spring 2024, Delaware Tech Dean’s List Fall 2021 - Spring 2024, Presentations/Projects Spring 2024, Short-term Volunteer/Community Service Involvement/Projects Spring 2024

Certification

  • CHHA - Certified Home Health Aide
  • Certified HIPAA
  • CPR Certified

Timeline

Home Health Aide

Addus
06.2024 - Current

Internship Student

House of Hope Central Housing Collaborative
10.2023 - 04.2024

Direct Care Worker

Americare Health Solution
01.2022 - 05.2024

Scheduling Coordinator

Access Dental LLC
05.2019 - 12.2022

Warehouse Associate

Amazon Fulfillment Warehouse
08.2017 - 05.2019

Receptionist/Office Attendant

Got A Doc Walk In Medical Urgent Care
08.2015 - 07.2017

Customer Service Representative

Walgreens
06.2014 - 08.2015

Bachelor of Science - Behavioral Sciences

Wilmington University

Associate of Applied Science - Human Services

Delaware Technical Community College

High School Diploma -

Cape Henlopen High School

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