Highly motivated, hardworking individual with a diverse background in public safety and management. This experience includes leading and managing people in both the United States and Germany. Utilizes strong communication skills, analytical reasoning, and exceptional leadership qualities to find success in challenging and dynamic environments. A success-oriented leader who produces outstanding results, with a proven record of reliability, consistently achieving promotions in different work environments.
Overview
16
16
years of professional experience
Work History
OPERATIONS MANAGER
FRESENIUS UMWELTTECHNIK
Herten, Germany
01.2023 - Current
Responsible for operations of a German environmental technology company, responsibilities including procurement, logistic management, managing online shop, and sales
Quickly learned companies ERP (Enterprise Resource Planning) computer system. Demonstrates efficiency on Microsoft Office on a daily basis
Procurement responsibilities include purchasing all components used in manufacturing process
Negotiates purchasing contracts with suppliers in both local (German) market, and other international markets (Eurozone, UK, USA, Japan, China, India)
Diligent in performing follow-up with suppliers ensuring quality and accuracy of orders
Tasked with coordinating companies’ expansion to new global markets which includes analyzing global business environments, coordinating with economic development teams, and implementing plan of action to expand business
Position also includes coordinating international business to business sales, and attending job fairs to promote and market company
Continuing to gain valuable experience in German working environment.
POLICE AGENT, DETECTIVE, SPECIAL TEAMS
CITY OF LAKEWOOD
Lakewood, Colorado USA
07.2015 - 09.2022
Three-time recipient of Police Chief's Commendation for professionalism and selfless conduct in response to critical incidents
Three-time recipient of Employee of the Month - “Big Deal” award for the City of Lakewood
Graduate of the Jefferson County Combined Regional Academy earning a certification as a Peace Officer in the state of Colorado (certification is still active)
This training included arrest control tactics, report writing, tactical driving, handgun, criminal law, investigations, and radio communication
Extensive experience initiating and resolving investigations, including writing thorough reports, evidence collection, interviewing witnesses, and interrogating suspects
Experience includes testifying in criminal court proceedings displaying excellent verbal communication skills
Instructor at Jefferson County Combined Regional Academy for Officer Survival-the most important aspect of new Officer training.
Specialized training in Special Weapons and Tactics (SWAT), Crisis Intervention Training (CIT), Critical Incident Response Team (CIRT), Surveillance (rolling, static, detecting counter surveillance), Certified from United States Alcohol, Tobacco and Firearms (ATF) in the identification and characteristics of armed suspects, advanced training in long-gun, handgun, less-lethal munitions, tactical driving.
Extensive experience using electronic surveillance capabilities (City-Wide CCTV, and LPR) to identify suspicious behavior and investigate crimes
Member of the Colorado Violent Offender Task Force, named a Task Force Officer with US Marshal Service, as part of this selection a Federal Background Check (T1) was completed and received status as United States Department of Justice contractor
Tasked with developing, planning and executing large-scale Law Enforcement Operations. This included managing and leading, in-progress operations with multiple local and Federal agencies resulting in apprehensions of armed and dangerous suspects
In these situations, emphasized task assignment, clear communication, and safety
Training in FEMA ICS-100-Incident Command Systems
Able lead and command in high stress volatile situations
Received highest possible rating on employee review earning title of making a significant contribution to the City of Lakewood Police Department
As Detective of Major Crimes-experience included leading and contributing to high level criminal investigations this included investigating a mass casualty event, numerous homicides, robberies and aggravated assaults
Used strong analytical reasoning skills to identify and apprehend suspects “solving” numerous crimes, having an outstanding record of case closures and case resolution.
EXECUTIVE TEAM LEADER
TARGET
Lakewood, Colorado USA
01.2014 - 07.2015
Responsible for managing all aspects of sales floor and asset protection activities of multi-million dollar (approximately $19 million in annual sales)
Leadership role included being responsible for health and safety of staff of over 150 employees, and preventing and resolving internal and external theft situations
As part of management team supervised entire store operation, which included delegation of assignments and follow-up on performance
Created plans for emergency response and trained entire staff to make sure they knew what to do in emergency situations (natural disaster, active shooter, power outage)
Extensive experience in performance management of store employees, utilized strong communication skills, and dynamic leadership qualities to keep employees engaged and motivated
Knowledgeable on aspects of managing and leading people and performance due to extensive experience applying concepts successfully.
Reviewed and approved individual division budgets, fiscal reports, proposed activities and staffing level impacting department budget.
GENERAL MANAGER, STORE MANAGER, ASSISTANT MANAGER
ABERCROMBIE & FITCH
Dortmund, Germany-Denver, Las Vegas, Missoula USA
04.2007 - 06.2013
Promoted with-in company to a position in Germany taking part in international expansion of the company with the specific task of opening a new store in Germany
With this responsibility came the tasks of learning the basics of a new language, and then running and operating all facets of a multi-million-dollar business in a new country, this included learning the local labor laws, regulations and employment policies
In charge of entire project management which included: recruiting entire staff, training staff, implementing company policies and procedures; then supervising store and staff for first two years of business
This endeavor required strong communication skills, leadership, time management and task delegation
Successfully met all deadlines, and created a well functioning business in a short amount of time
Leadership role included being head-of-store and in charge of over 150 employees, including 12 full-time management employees
This led to experience and knowledge of the working environment in Germany, and gaining experience in cultural awareness in the business environment
Being head-of-store required conducting performance reviews of subordinate employees, having performance related crucial conversations and utilizing clear and concise communication to counsel employees and increase employee performance
Also managed employee morale understanding importance of positive recognition
This led to subordinate management staff being promoted within the company and high retention rates of management (no full-time employee turnover)
Planned schedules and delegating assignments to meet coverage and service demands.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Thrived in high pressure situation and successfully managed the project which resulted in $26 million in sales in a two-year period, managing the sales of over 620,000 retail units. Placing this store in the top ten grossing stores in the entire company (with over 2000 locations world-wide at the time)
Denver, Colorado-Promoted to Store Manager being head of store in a previously underperforming business which was understaffed and had declining sales, using problem solving skills and strategies to identify and resolve issues.
Stepped up to the challenge and rehabilitated the store fixing critical issues which resulted in year-to-year sales increasing 6% (2009-2010).
Las Vegas, Nevada-Human Resource Manager working primarily in recruitment, interviewing and staffing store
Staff included over 200 employees at one of the top performing stores in company
Identified as high performing manager which resulted in promotion.
Missoula, Montana-Started entry-level management position highly motivated, which led to quickly learning management basics earning promotion to Store Manager and transfer in just 6 months of employment.
Education
Bachelor of Arts - PSYCHOLOGY
UNIVERSITY OF MONTANA
MISSOULA, MT
12.2006
Language Certificate A2 - German
PROLOG INSTITUTE OF LANGUAGE
Berlin Germany
07.2011
Language Certificate B1 - German
RUHR FACHBEREICH DEUTSCH IM WEITERBILDUNGSINSTITUT
Dortmund, Germany
09.2013
POST Certificate - Law Enforcement P.O.S.T Academy
JEFFERSON COUNTY COMBINED REGIONAL POLICE ACADEMY
Lakewood, CO USA
07.2015
Skills
Law Enforcement
Project Management
Staff Management
High-Pressure Environments
Managing Operations and Efficiency
Purchasing and Procurement
People Management
Public Safety and Security
Safety and Risk Assessments
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
OPERATIONS MANAGER
FRESENIUS UMWELTTECHNIK
01.2023 - Current
POLICE AGENT, DETECTIVE, SPECIAL TEAMS
CITY OF LAKEWOOD
07.2015 - 09.2022
EXECUTIVE TEAM LEADER
TARGET
01.2014 - 07.2015
GENERAL MANAGER, STORE MANAGER, ASSISTANT MANAGER
ABERCROMBIE & FITCH
04.2007 - 06.2013
Bachelor of Arts - PSYCHOLOGY
UNIVERSITY OF MONTANA
Language Certificate A2 - German
PROLOG INSTITUTE OF LANGUAGE
Language Certificate B1 - German
RUHR FACHBEREICH DEUTSCH IM WEITERBILDUNGSINSTITUT
POST Certificate - Law Enforcement P.O.S.T Academy