Jason Shultie
Bridgeville,DE
Summary
Dynamic retail professional with extensive experience at Old Navy, excelling in team leadership and customer service. Proven track record of driving sales growth and enhancing operational efficiency. Skilled in inventory management and staff development, fostering a collaborative environment that boosts morale and performance. Committed to achieving business goals through strategic decision-making.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Old Navy, Gap Inc.
Queenstown, MD
01.2025 - Current
- Manager structure changed within the company.
- Merchandiser of women’s and men’s.
- Assisted in daily operations, ensuring efficient workflow and high standards of customer service.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant General Manager of Merchandising
Old Navy, Gap Inc.
Queenstown, MD
04.2022 - 01.2025
- Assisted in inventory management, maintaining accurate stock levels and minimizing shrinkage.
- Coordinated staff scheduling, optimizing coverage to meet peak business demands.
- Trained new employees on company policies and operational procedures to enhance team performance.
- Analyzed sales data to identify trends, informing merchandising strategies and promotional efforts.
- Implemented process improvements that streamlined workflow and enhanced overall store efficiency.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Mentored and motivated team members to achieve challenging business goals.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
Department Manager
Old Navy, Gap Inc.
Rehoboth Beach, DE
10.2014 - 04.2022
- Top 100 store- maintained consistent number one and two sales in Region and District in Baby and Girl’s Department .
- Contributed 3.2 million in those Departments to store sales yearly.
- Led daily store operations, ensuring exceptional customer service and team performance.
- Developed and implemented sales strategies to enhance in-store promotions and merchandising.
- Trained and mentored staff on product knowledge and operational best practices.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Coordinated visual merchandising standards to align with brand guidelines and seasonal themes.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Brand Associate
Old Navy, Gap Inc.
Rehoboth Beach, DE
05.2006 - 10.2014
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Worked closely with visual merchandisers to design eye-catching window displays reflective of current fashion trends and brand identity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
Education
High School Diploma -
Sussex Central High School
Georgetown, DEAssociate of Arts - Education
University of Delaware
Newark, Delaware, DE05.2010
Skills
- Multitasking
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Task delegation
Goal setting
Workload management
Conflict resolution
Team building
Staff development
Sales growth
Sales reporting
Multitasking and organization
Coaching and mentoring
Product and service sales
Sales forecasting
Multitasking
Timeline
Assistant Manager
Old Navy, Gap Inc.
01.2025 - Current
Assistant General Manager of Merchandising
Old Navy, Gap Inc.
04.2022 - 01.2025
Department Manager
Old Navy, Gap Inc.
10.2014 - 04.2022
Brand Associate
Old Navy, Gap Inc.
05.2006 - 10.2014
High School Diploma -
Sussex Central High School
Associate of Arts - Education
University of Delaware